User's Manual

Field Description
• Executable Name (with the full path): C:\temp
\createTroubleTicket.bat
• Argument: -arg1 –arg2
When the alert action is triggered, it runs the command C:
\temp\createTroubleTicket.bat –arg1 -arg2 to perform the
associated application launch alert action.
VB script: When configuring vb script files as an alert
action, provide the executable and arguments as follows.
For example, if you have a script
(createTroubleTicket.vbs), to create a trouble ticket that
contains one parameter arg1, configure the application
launch as follows:
• Executable Name: cscript.exe or C:\Windows
\System32\cscript.exe (full path)
• Argument: C:\temp\createTroubleTicket.vbs arg1
When the alert action is triggered, it runs the command
cscript.exe C:\temp\ createTroubleTicket.vbs arg1 to
perform the associated application launch alert action.
NOTE: If an alert action is not working, ensure that
you have entered complete command from the
command prompt.
See the sample alert action under Application Launch
alert action for more information.
Test Action Allows you to test the application launch.
NOTE: Alert actions are run when a matching alert is
received; so the alert application launch action is a
script or batch file that does not require user
interaction.
E-Mail Configuration
You can configure Essentials so that you receive e-mail each time the alert associations for your devices meet specific
alert criteria. For example, you may want to receive an e-mail message for all warning and critical alerts.
Use this window to specify the parameters for configuring the e-mail alert action.
Field Description
To Specifies a valid e-mail address served by the company's
SMTP server of the person who is to receive the e-mail.
From Specifies the originating e-mail address.
Subject Specify the e-mail subject using text or the available alert
tokens.
Message Specify the e-mail message using text or the available
alert tokens.
Email Settings Select to provide the SMTP server name or IP address.
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