Support Manual

Dell OpenManage Essentials v1.2 – Device Support
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Executive summary
This document describes complete support of Dell Compellent, Force10, KVM, PDU and UPS in
OpenManage Essentials. The following topics will be covered in this document:
1. Device Discovery/Inventory & Classification
2. Device Health
3. Application Launch
4. Monitoring these Devices (Alerts)
5. Troubleshooting
Introduction
OpenManage Essentials enables users to manage and monitor the discovered Dell Compellent, Force10,
KVM, PDU and UPS devices, in addition to the devices supported in previous version, in a single
centralized mode.
Scope
With OpenManage Essentials users can perform discovery and inventory to manage their network devices.
Scope of this document limits to complete support of Dell Compellent, Force10, KVM, PDU and UPS in
OpenManage Essentials.
Pre-requisites
OpenManage Essentials can discover and can receive alerts from Dell Compellent, Force10, KVM, PDU and
UPS devices using SNMP protocol. SNMP protocol versions V1 and V2 are supported as of now. User has to
configure the SNMP protocol on all the target devices and set the Management station IP to the machine
where OpenManage Essentials is installed. Also, same IP needs to be mentioned for SNMP trap receiver for
that device. Although these settings are not required on all these devices, still it is recommended to
check for the SNMP configuration before performing discovery/inventory. The troubleshooting section will
help more on how to make sure that a target device is well configured to be managed by OpenManage
Essentials.
Protocol Support
Following table lists the protocols supported for various operations on configured devices:
Table 1: Device Protocol Support
Device Type
Discovery and Inventory
Traps
Dell Compellent
SNMP
SNMP
Dell Force10
SNMP
SNMP
Dell KVM
SNMP
SNMP
Dell PDU
SNMP
SNMP
Dell UPS
SNMP
SNMP