Vostro 15-5568 Owner's Manual Regulatory Model: P62F Regulatory Type: P62F001
© 2016 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2018 - 04 Rev.
Contents 1 Working on your computer............................................................................................................................. 7 Safety instructions............................................................................................................................................................. 7 Before working inside your computer..............................................................................................................................
Installing the system board............................................................................................................................................. 35 Removing the display assembly..................................................................................................................................... 35 Installing the display assembly........................................................................................................................................
Starting the camera...................................................................................................................................................53 Starting the camera application............................................................................................................................... 54 Memory features.............................................................................................................................................................
Battery status lights.........................................................................................................................................................76 9 Contacting Dell............................................................................................................................................ 77 Contacting Dell...............................................................................................................................................................
1 Working on your computer Safety instructions Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
Turning off your computer After working inside your computer After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2 Product overview Figure 1.
Figure 2. Left view 1 Power connector 2 Network connector 3 HDMI connector 4 USB 3.0 connector with PowerShare 5 USB 3.0 connector 6 Headset connector Figure 3. Right view 1 Memory-card reader 2 USB 2.0 connector 3 USB 3.
Figure 4.
3 Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Small plastic scribe Removing the back cover 1 Follow the procedures in Before working inside your computer. 2 Remove the screws that secure the back cover to the computer. Figure 5.
b Lift the back cover from the computer [2]. Figure 6. Prying at the edge to remove the back cover Installing the back cover 1 Align the back cover with the screw holes on the computer. 2 Tighten the screws to secure the base cover to the computer. 3 Follow the procedure in After working inside your computer Removing the battery module 1 Follow the procedure in Before working inside your computer. 2 Remove the back cover.
Figure 7. Removing the battery Installing the battery 1 Insert the battery into the slot on the computer. 2 Install the screws that secure the battery to the computer. 3 Connect the battery cable to the connector on the system board. 4 Install the back cover. 5 Follow the procedure in After working inside your computer Removing the battery cable 1 Follow the procedure in Before working inside your computer.
Installing the battery cable 1 Connect the battery cable to the battery cable on the battery. 2 Install the: a b 3 battery back cover Follow the procedure in After working inside your computer Removing the solid state drive - SSD bracket 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 back cover battery To remove the SSD : a b Remove the screws that secure the SSD [1] . Lift to remove the SSD from the computer [2].
Installing the solid state drive - SSD 1 Insert the SSD into its slot on the computer. 2 Tighten the screws that secure the SSD . 3 Install the: a b 4 battery back cover Follow the procedure in After working inside your computer Removing the hard drive 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 back cover battery To remove the hard drive: a b c 16 Lift the tab to disconnect the hard drive cable from the connector on the system board [1] .
Installing the hard drive 1 Insert the hard drive assembly into its slot on the computer. 2 Tighten the screws that secure the hard drive to the computer 3 Connect the hard drive cable to the connector on the system board. 4 Install the: a b 5 battery back cover Follow the procedure in After working inside your computer Removing the hard drive bracket 1 Follow the procedure in Before working inside your computer.
Installing the hard drive bracket 1 Place the hard drive bracket to align with the hard drive. 2 Install the screws that secure the hard drive bracket. 3 Install the: a b c d 4 hard drive cable hard drive battery back cover Follow the procedure in After working inside your computer Removing the hard drive cable 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 back cover battery hard drive Disconnect the hard drive cable from the connector on the hard drive.
Installing the hard drive cable 1 Connect the hard drive cable to the hard drive. 2 Install the: a b c 3 hard drive battery back cover Follow the procedure in After working inside your computer Removing the memory module 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 back cover battery To remove the memory module: a b Pull the retention clips from the memory module until it pops up. [1] Remove the memory module from the connector on the system board.
Installing the memory module 1 Insert the memory module into the memory module socket. 2 Press the memory module until it clicks into place. 3 Install the: a b 4 battery back cover Follow the procedure in After working inside your computer Removing the WLAN card 1 Follow the procedures in Before working inside your computer. 2 Remove the: a b 3 back cover battery To remove the WLAN card: a b c 20 Remove the screw that secures the WLAN card to the computer and lift the plastic tab [1] [2].
Installing the WLAN card 1 Insert the WLAN card into the connector at a 45–degree angle. 2 Close the plastic cover over the WLAN card. 3 Tighten the screw to secure the WLAN card to the computer. 4 Connect the antenna cables to the connectors marked on the WLAN card. 5 Install the: a b 6 battery back cover Follow the procedure in After working inside your computer Removing the touchpad 1 Follow the procedure in Before working inside your computer.
4 To remove the metal bracket above the touchpad: a b 22 Remove the screws that secure the metal bracket to the touchpad. [1] Lift the metal bracket away from the touchpad.
5 To remove the touchpad: a b Remove the screws that secure the touchpad to the computer [1]. Lift and remove the touchpad away from the computer [2].
Installing the touch pad 1 Align the touch pad assembly on the computer chassis. 2 Install the screws that secure the touch pad assembly. 3 Place the metal bracket over the touch pad assembly. 4 Install the screws that secure the metal bracket to the touch pad assembly. 5 Connect the touch pad cables to the connectors on the computer. 6 Affix the adhesive tape over the touch pad assembly.
Installing the coin cell battery 1 Insert the coin cell battery into the slot on the computer. 2 Install the : a b 3 battery back cover Follow the procedure in After working inside your computer Removing the Input-Output board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 back cover battery WLAN card To remove the I/O board: a b c Disconnect the I/O board connector cable from the system board [1] [2] [3].
Installing the Input-Output board 1 Insert the I/O board into the slot on the computer chassis. 2 Install the screw that secures the I/O board to the computer. 3 Connect the I/O board cables to the system board. 4 Install the: a b c 5 WLAN card battery back cover Follow the procedure in After working inside your computer Removing the fan 1 Follow the procedure in Before working inside your computer.
4 To remove the fan: a b c Disconnect the fan connector cable from the system board [1]. Remove the screws that secure the system fan to the system board [2]. Lift and remove the system fan from the computer [3].
Installing the fan 1 Install the fan into the slot on the system board. 2 Tighten the screws to secure the fan module. 3 Connect the I/O board and system fan cable to the system board connectors. 4 Install the: a b c 5 WLAN card battery back cover Follow the procedure in After working inside your computer Removing the heatsink 1 Follow the procedure in Before working inside your computer.
b NOTE: Loosen the screws in the order of the callout numbers [1, 2, 3, 4, 5, 6, 7]. Except for screws [5,6,7] the rest of the screws are retention screws and cannot be fully removed Remove the heatsink module from the slot on the system board [8]. Installing the heatsink 1 Place the heatsink module into its slot on the system board. 2 Tighten the screws to secure the heatsink module to the computer.
Installing the LED board 1 Place the LED module into its slot on the computer chassis. 2 Tighten the screw to secure the LED module to the computer chassis. 3 Connect the LED module cables to the computer chassis. 4 Install the: a b 5 battery back cover Follow the procedure in After working inside your computer Removing the speakers 1 Follow the procedure in Before working inside your computer.
4 To remove the speakers: a b Unroute the cables along the routing channels. Lift and remove the speakers from the computer.
Installing the speakers 1 Insert the speakers into the slot on the computer chassis. 2 Route the speaker cable along the routing channel. 3 Connect the speaker cables to the connectors on the system board and the LED board. 4 Install the: a b 5 battery back cover Follow the procedure in After working inside your computer Removing the system board 1 Follow the procedure in Before working inside your computer.
4 To remove the system board cables: a b Disconnect the display power supply cable [1]. Lift the tab to disconnect the display connector cable [2].
5 To remove the system board: a b 34 Remove the screws that secure the system board to the computer chassis [1]. Lift to remove the system board away from the computer [2].
Installing the system board 1 Align the system board into its slot on the computer chassis. 2 Install the screws that secure the system board to the computer. 3 Connect the power supply and display cables to their connectors.
NOTE: If you have purchased the touch version of this computer, you will not be able to further disassemble the display. Instead the entire display assembly needs to be replaced. 2 Remove the: a b c 3 To remove the display hinges: a b c d 4 back cover battery WLAN card Lift the tab to disconnect the display cables from the system board [1] . Lift the display cable latch [2] . Unroute the display cable from around the system fan [3] [4].
5 To remove the display panel: a b c Place the computer on a flat surface as indicated. Remove the screws that secure the display hinges to the computer chassis. [1] Lift to remove the display panel.
Installing the display assembly 1 Align the display assembly with the display hinges of the computer chassis. 2 Tighten the screws that secure the display hinges. 3 Connect the display cables to the connector on the system board. 4 Affix the tape to attach the display cable to the computer. 5 Route the display cables along the system fan module on the chassis.
f 3 display assembly To remove the display bezel: a Lift the corners of the bezel with a plastic scribe to remove it . Installing the display bezel 1 Place the display bezel on the display panel and press along the edges until it clicks in place. 2 Install the: a b c d e f 3 display assembly WLAN card system fan LED board battery back cover Follow the procedure in After working inside your computer Removing the display panel hinges 1 Follow the procedure in Before working inside your computer.
a b Remove the screws that secure the display panel hinges [1]. Lift and remove the display panel hinges from the computer [2]. Installing the display panel hinges 1 Install the display panel hinges on the display assembly. 2 Install the screws that secure the display panel hinges.
g 3 display bezel To remove the camera: a b Disconnect the camera connector cable. [1] Lift to remove the camera from the computer. [2] Installing the camera 1 Align the camera to its slot on the display panel. 2 Connect the camera cable to its connector on the display panel.
f g h 3 To remove the display : a b 4 display assembly display bezel display hinges Remove the screws that secure the display [1]. Lift the display panel and turn it over [2]. To remove the display: a b 42 Peel away the adhesive tape above the display connector [1]. Disconnect the display connector and remove the display from the display panel [2] [3].
Installing the display 1 Connect the display connector cable to its connector on the display panel. 2 Affix the adhesive tape over the connector. 3 Flip the display around and align it along the edges of the display panel. 4 Install the screws that secure the display to the display panel.
g h i j 3 SSD memory heat sink system board The palmrest can be removed after all other components have been disassembled. Installing the palmrest 1 Align the palmrest into its slot on the computer chassis. 2 Install the: a b c d e f g h i j 3 system board display assembly system fan LED board SSD heat sink memory WLAN card battery back cover Follow the procedure in After working inside your computer Removing the power connector 1 Follow the procedure in Before working inside your computer.
d e f g h i j 3 LED board system fan display assembly SSD memory heat sink system board To remove the power connector: a b Lift the power connector cable from its routing channel. [1] Lift to remove the power connector from the computer. [2] Installing the power connector 1 Align the power connector into its slot on the computer chassis.
4 Technology and components Power adapter The laptop is shipped with 45 W adapter / 65 W adapter (optional). • 45 W power adapter (UMA graphic). This adapter uses a USB-C connector. • 65 W power adapter (Discrete graphic). This adapter uses a barrel adapter, 3.5 mm barrel WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable.
The processor performance details are displayed. Verifying the processor usage in Resource Monitor 1 2 Right Click on the Taskbar. Select Start Task Manager. The Windows Task Manager window is displayed. 3 Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. 4 Click Open Resource Monitor. Chipsets All laptops or notebook communicate with the CPU through the chipset. This laptop is shipped with the Intel Mobile CM238 .
Downloading the chipset driver 1 Turn on the laptop. 2 Go to Dell.com/support. 3 Click Product Support, enter the Service Tag of your laptop, and then click Submit. 4 Click Drivers and Downloads. 5 Select the operating system installed on your laptop. 6 Scroll down the page, expand Chipset, and select your chipset driver. 7 Click Download File to download the latest version of the chipset driver for your laptop.
Downloading drivers 1 Turn on the laptop. 2 Go to Dell.com/support. 3 Click Product Support, enter the Service Tag of your laptop, and then click Submit. 4 Click Drivers and Downloads. 5 Select the operating system installed on your laptop. 6 Scroll down the page and select the graphic driver to install. 7 Click Download File to download the graphic driver for your laptop. 8 After the download is complete, navigate to the folder where you saved the graphic driver file.
• Rotate to 180 Degrees • Rotate to 270 Degrees NOTE: The Display can also be rotated using the following key combinations: • Ctrl + Alt + Up arrow key (Rotate to normal) • Right arrow key (Rotate 90 degrees) • Down arrow key (Rotate 180 degrees) • Left arrow key (Rotate 270 degrees) Display options Adjusting brightness in Windows 10 To enable or disable automatic screen brightness adjustment: 1 Swipe-in from the right edge of the display to access the Action Center.
• PC screen only • Duplicate • Extend • Second Screen only NOTE: For more information, see the document that shipped with your display device. Audio controller This laptop ships with integrated Realtek ALC3266–CG Waves MaxxAudio Pro controller. It is a High Definition audio codec designed for Windows desktop and laptops. Downloading the audio driver 1 Turn on the laptop. 2 Go to www.Dell.com/support. 3 Click Product Support, enter the Service Tag of your laptop and click Submit.
WLAN cards This laptop supports the Intel Dual Band Wireless AC 8260 WLAN card. Secure Boot screen options Option Description Secure Boot Enable This option enables or disables the Secure Boot feature. • Disabled • Enabled Default setting: Enabled. Expert Key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default.
Identifying the hard drive in the BIOS 1 Turn on or restart your system. 2 When the Dell logo appears, perform the following action to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12. The hard drive is listed under the System Information under the General group. Camera features This laptop comes with front-facing camera with the image resolution of 1280 x 720 (maximum).
Starting the camera application 1 Tap or click the Windows button and select All apps. 2 Select Camera from the apps list. 3 If the Camera App is not available in the apps list, search for it.
Memory features In this laptop, the memory (RAM) is not part of the system board. This laptop supports 2–16 GB DDR4 memory, up to 2133 MHz. The laptop has two SoDIMM slots and supports 2–32 GB DDR4 SDRAM memory, up to 2133 MHz. NOTE: Since memory is not part of the system board, it cannot be upgraded as a separate module. If the technical support determines that the memory is the cause of an issue, replace the system board.
Realtek HD audio drivers Verify if the Realtek audio drivers are already installed in the laptop. Table 4.
5 System Setup Topics: • System Setup overview • Boot Sequence • Navigation keys • Updating the BIOS in Windows • System Setup options System Setup overview System Setup allows you to: • Change the system configuration information after you add, change, or remove any hardware in your computer. • Set or change a user-selectable option such as the user password. • Read the current amount of memory or set the type of hard drive installed. • Check battery health.
Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Tab Moves to the next focus area. NOTE: For the standard graphics browser only. Esc Moves to the previous page until you view the main screen.
Product Name Displays the product name and the model number. Service Tag Displays the service tag of your computer. Asset Tag Displays the asset tag of your computer (if available). CPU Type Displays the type of processor. CPU Speed Displays the speed of the processor. CPU ID Displays the processor ID. L1 Cache Displays the processor L1 cache size. L2 Cache Displays the processor L2 cache size. L3 Cache Displays the processor L3 cache size.
Password Change Allows you to change the security password. Password Bypass Allows you to bypass the system password and the internal HDD password prompts during a system restart/resume from hibernate state. Table 8. Boot Boot Priority Order Specifies the order of different devices in which the computer will boot through at start up. Windows Boot Manager Allows windows to search for a hard drive with windows files and boot from it.
6 Technical Specifications Physical Dimensions This topic provides the physical dimensions Feature Specification Height 19.2 mm (0.75 inch) Width 380 mm (14.96 inches) Depth 252.5 mm (9.94 inches) Weight (maximum) 2 Kg (4.40 lb) System information specifications Feature Specification DRAM bus width 64 bit Flash EPROM SPI 128 Mbits PCIe 3.0 bus 8.
Audio specifications Feature Specification Controller Realtek ALC3246 with Waves MaxxAudio Pro Interface (internal) HD audio Interface (external) microphone in/stereo headphones/external speakers connector Speakers two Internal speaker amplifier 2 W (RMS) Microphone Digital array microphone Volume controls Media-control shortcut keys Video specifications Feature Type Specification • Intel UMA (Integrated HD) • Intel Iris Gfx (15W & 28W) • nVidia GeForce 940MX uppto 4 GB GDDR5 Controll
Feature Specification Weight 0.2 kg (0.44 lb) Voltage 14.
Feature Specification Maximum viewing angles (vertical) +/- 70° minimum for HD Pixel pitch 0.1875 mm Touchpad specifications Feature Specification Active Area: X-axis 99.50 mm Y-axis 53.
Feature Specifications Temperature — storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum) — operating 10% to 90% (noncondensing) Relative humidity (maximum) — storage 0% to 95% (noncondensing) Altitude (maximum) — operating –15.2 m to 3048 m (–50 ft to 10,000 ft) Altitude (maximum) — storage –15.
7 System setup options NOTE: Depending on the notebook and its installed devices, the items listed in this section may or may not appear.
System Configuration screen options Option Description SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are: Drives • Disabled • AHCI • RAID On: This option is enabled by default. Allows you to configure the SATA drives on board. All drives are enabled by default. The options are: • SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup.
Option Description Keyboard Backlight Timeout on AC This feature defines the time-out value for the keyboard backlight when an AC adapter is plugged into the system. The main keyboard illumination feature is not affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the backlight is enabled.
Option Description System Password Allows you to set, change, or delete the system password. NOTE: Successful password changes take effect immediately. Default setting: Not set Mini Card SSD-0 Password Allows you to set, change or delete the password on the mini card Solid State Drive (SSD). NOTE: Successful password changes take effect immediately. Default setting: Not set Strong Password Allows you to enforce the option to always set strong passwords.
Option Description • Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Default setting: Deactivate CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support (default) Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set.
Option Description • Enable Multi Core Support Default setting: The option is enabled. Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature. • Enable Intel SpeedStep Default setting: The option is enabled. C-States Control Allows you to enable or disable the additional processor sleep states. • C states Default setting: The option is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
Option Description Wake on LAN/ WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a LAN signal. • Disabled • WLAN Only Default setting: Disabled Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you enable this option, your system runs only in battery even if the AC is attached.
Option Description Enable Fn Key Emulation (default) Fn Lock Options MEBx Hotkey Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys. The available options are: • Fn Lock. This option is selected by default.
Option Description • WLAN/WiGig • Bluetooth All the options are enabled by default. NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or disabled independently. Wireless Device Enable Allows you to enable or disable the internal wireless devices. • WWAN/GPS • WLAN/WiGig • Bluetooth All the options are enabled by default. Maintenance screen options Option Description Service Tag Displays the Service Tag of your computer.
8 Troubleshooting The following section describes common troubleshooting steps that can be performed to resolve certain problems on your computer. Topics: • Enhanced Pre-Boot System Assessment — ePSA diagnostics • LED error codes • Battery status lights Enhanced Pre-Boot System Assessment — ePSA diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
2,6 System board: Chipset failure 2,7 Display failure (LCD) 3,1 RTC Power failure 3.2 PCI/video 3,3 BIOS recovery 1 3,4 BIOS recovery 2 4,1 CPU configuration or CPU failure 4,2 Generic POST video error (old LED pattern 1110) Battery status lights Table 10.
9 Contacting Dell Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category.
