Dell Vostro 3480 Service Manual Regulatory Model: P89G Regulatory Type: P89G005
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Working on your computer............................................................................................................................. 6 Safety instructions............................................................................................................................................................. 6 Turning off your computer — Windows 10.....................................................................................................................
Installing the M.2 2230 Solid-state drive................................................................................................................ 26 Removing the M.2 2280 Solid-state drive or Intel Optane memory - Optional................................................. 28 Installing the M.2 2280 Solid-state drive or Intel Optane memory - Optional....................................................28 Coin-cell battery..................................................................................
Camera.............................................................................................................................................................................. 74 Removing the camera................................................................................................................................................74 Installing the camera.............................................................................................................................................
1 Working on your computer Safety instructions Prerequisite Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
Before working inside your computer About this task To avoid damaging your computer, perform the following steps before you begin working inside the computer. Steps 1 Ensure that you follow the Safety Instruction. 2 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 3 Turn off your computer. 4 Disconnect all network cables from the computer.
2 Technology and components NOTE: Instructions provided in this section are applicable on computers shipped with Windows 10 operating system. Windows 10 is factory-installed with this computer. Topics: • DDR4 • HDMI 1.4 • USB features • Intel Optane memory DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM.
Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.
• Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics • 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters • HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p • Automotive Connection System - New cables and connectors for automotive video
Speed Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and FullSpeed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility. USB 3.0/USB 3.
• USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.
Disabling Intel Optane memory About this task CAUTION: After disabling Intel Optane memory, do not uninstall the driver for Intel Rapid Storage Technology as it will result in a blue screen error. The Intel Rapid Storage Technology user interface can be removed without uninstalling the driver. NOTE: Disabling Intel Optane memory is required before removing the SATA storage device, accelerated by the Intel Optane memory module, from the computer.
3 Removing and installing components Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw list The table provides the list of screws that are used for securing different components. Table 3. Screw list Component Screw type Quantity Base cover M2.
Component Screw type Quantity I/O board M2x4 2 Optical-drive bracket M2x3 2 Optical-drive connector board M2x2 Big Head 1 Power-adapter port M2x2 1 Power-button board M2x3 1 Power button with fingerprint reader (optional) M2x2 1 Solid-state drive M2x2 1 Solid-state drive M2x3 1 System board M2x4 1 Touchpad M2x2 6 Wireless-card bracket M2x3 1 Screw image Secure Digital Card Removing the Secure Digital Card Prerequisite 1 Follow the procedure in Before working inside your
Base cover Removing the base cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card Steps 1 Loosen the three captive screws [1]. 2 Remove the six (M2.5x6) screws that secure the base cover to the palmrest and keyboard assembly [2]. 3 Pry the base cover from the top-right corner [1] and continue to open the right side of the base cover [2]. 4 Lift the left side of the base cover and remove it off the system [3].
Installing the base cover Steps 1 Place the base cover on the palmrest and keyboard assembly [1]. 2 Press the right side of the base cover until it snaps into place [2, 3].
3 Tighten the three captive screws and replace the six (M2.5x6) screws that secure the base cover to the palmrest and keyboard assembly [1, 2].
Next steps 1 Replace the SD memory card 2 Follow the procedure in after working inside your computer Battery Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries. • Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter from the system to allow the battery to drain. • Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
Removing the battery Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover Steps 1 Disconnect the battery cable from the system board [1]. 2 Remove the four (M2x3) screws that secure the battery to the palmrest and keyboard assembly [2]. 3 Lift the battery off the palmrest and keyboard assembly [3].
Next steps 1 Replace the base cover 2 Replace the SD memory card 3 Follow the procedure in after working inside your computer Memory modules Removing the memory module Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Pry the clips securing the memory module until the memory module pops-up [1]. 2 Remove the memory module from the memory module slot [2].
Installing the memory module Steps 1 Align the notch on the memory module with the tab on the memory-module slot. 2 Slide the memory module firmly into the slot at an angle [1]. 3 Press the memory module down until the clips secure it [2]. NOTE: If you do not hear the click, remove the memory module and reinstall it.
Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the SD memory card 4 Follow the procedure in after working inside your computer WLAN card Removing the WLAN card Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Remove the single (M2x3) screw that secures the WLAN card bracket to the system board [1].
Installing the WLAN card About this task CAUTION: To avoid damage to the WLAN card, do not place any cables under it. Steps 1 Insert the WLAN card into the connector on the system board [1]. 2 Connect the WLAN cables to the connectors on the WLAN card [2]. 3 Place the WLAN card bracket to secure the WLAN cables [3]. 4 Replace the single (M2x3) screw to secure the WLAN bracket to the WLAN card [4].
Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the SD memory card 4 Follow the procedure in after working inside your computer Solid-state drive/Intel Optane memory module Removing the M.2 2230 Solid-state drive Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Loosen the captive screw that secures the thermal plate to the palmrest and keyboard assembly [1].
4 Turn the thermal plate over. 5 Remove the single (M2x2) screw that secures the solid-state drive to the thermal plate [1]. 6 Lift the solid-state drive off the thermal plate [2]. Installing the M.2 2230 Solid-state drive Steps 1 Place the solid-state drive into the slot of the thermal plate [1]. 2 Replace the single (M2x2) screw that secures the solid-state drive to the thermal plate [2].
3 Align the notch on the solid-state drive with the tab on the solid-state drive slot. 4 Slide and insert the tab solid-state drive into the solid-state drive slot [1, 2]. 5 Tighten the captive screw that secures the thermal plate to the palmrest and keyboard assembly [3]. 6 Replace the single (M2x3) screw that secures the thermal plate to the palmrest and keyboard assembly [4].
Removing the M.2 2280 Solid-state drive or Intel Optane memory - Optional Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Loosen the captive screw that secures the thermal plate to the palmrest and keyboard assembly [1]. 2 Remove the single (M2x3) screw that secures the thermal plate to the palmrest and keyboard assembly [2].
Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the SD memory card 4 Follow the procedure in after working inside your computer Coin-cell battery Removing the coin-cell Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Using a plastic scribe, gently pry the coin-cell battery out of the slot on the I/O board [1].
Installing the coin-cell battery Steps 1 With the positive-side facing up, insert the coin-cell battery into the battery socket on the I/O board [1]. 2 Press the battery until it clicks into place [2].
Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the SD memory card 4 Follow the procedure in after working inside your computer Hard drive Removing the hard drive assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Lift the latch and disconnect the hard drive cable from the system board [1].
4 Disconnect the interposer from the hard drive assembly. 5 Remove the four (M3x3) screws that secure the hard drive bracket to the hard drive [1]. 6 Lift the hard drive bracket off the hard drive [2].
Installing the hard drive assembly Steps 1 Align the screw holes on the hard drive bracket with the screw holes on the hard drive [1]. 2 Replace the four (M3x3) screws that secure the hard drive bracket to the hard drive [2]. 3 Connect the interposer to the hard drive assembly.
4 Align the screw holes on the hard drive assembly with the screw holes on the palm rest and keyboard assembly [1]. 5 Replace the four (M2x3) screws that secure the hard drive assembly to the palm rest and keyboard assembly [2]. 6 Connect the hard drive cable to the system board and close the latch to secure the cable [3].
System fan Removing the system fan Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the hard drive assembly Steps 1 Disconnect the fan cable and display cable from the system board [1, 2]. 2 Unroute the display cable from the routing guides on the fan [3]. 3 Remove the two (M2x5) screws that secure the fan to the palm rest and keyboard board assembly [1].
Installing the system fan Steps 1 Align the screw holes on the fan with the screw holes on to the palm rest and keyboard board assembly [1]. 2 Replace the two (M2x5) screws that secure the fan to the palm rest and keyboard board assembly [2].
3 Route the display cable through the routing guides on the fan [1]. 4 Connect the display cable and fan cable to the system board [2, 3].
Next steps 1 Replace the hard drive assembly 2 Replace the battery 3 Replace the base cover 4 Replace the SD memory card 5 Follow the procedure in after working inside your computer Heat sink Removing the heatsink - UMA Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the hard drive assembly 6 Remove the system fan Steps 1 Loosen the four captive screws that secure the heatsink
Installing the heatsink - UMA Steps 1 Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board [1]. 2 In sequential order (as indicated on the heatsink), tighten the four captive screws that secure the heatsink to the system board [2].
Steps 1 Loosen the four captive screws that secure the heatsink to the system board [1]. NOTE: Loosen the screws in the order of the callout numbers [1, 2, 3, 4] as indicated on the heatsink. 2 Remove the three (M2x3) screws that secure the heatsink to the system board [2]. 3 Lift the heatsink off the system board [3]. Installing the heatsink - discrete Steps 1 Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board [1].
Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the SD memory card 4 Follow the procedure in after working inside your computer VGA Daughterboard Removing the VGA daughterboard Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Disconnect the VGA daughterboard cable from the VGA daughterboard [1].
Installing the VGA daughterboard Steps 1 Place the VGA daughterboard and align the screw holes on the VGA daughterboard with the screw holes on the palm rest and keyboard assembly [1]. 2 Replace the two (M2x3) screws that secure the VGA daughterboard on the palm rest and keyboard assembly [2]. 3 Connect the VGA daughterboard cable to the VGA daughterboard [3].
Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the SD memory card 4 Follow the procedure in after working inside your computer Speakers Removing the speakers Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the M2. SSD Steps 1 Disconnect the speaker cable from the system board [1].
3 Lift the speakers, along with the cable, off the palm rest and keyboard assembly [3].
Installing the speakers About this task NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers. Steps 1 Using the alignment posts and rubber grommets, place the speakers in the slots on the palm rest and keyboard assembly [1]. 2 Route the speaker cable through the routing guides on the palm rest and keyboard assembly [1]. 3 Connect the speaker cable to the system board [2].
Next steps 1 Replace the M2. SSD 2 Replace the battery 3 Replace the base cover 4 Replace the SD memory card 5 Follow the procedure in after working inside your computer IO board Removing the IO board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the speakers Steps 1 Open the latch and disconnect the hard drive cable from the system board [1].
4 Remove the two (M2x4) screws that secure the I/O board to the palm rest and keyboard assembly [1]. 5 Lift the I/O board, along with the cable, off the palm rest and keyboard assembly [2].
Installing the IO board Steps 1 Using the alignment posts, place the I/O board on the palm rest and keyboard assembly [1]. 2 Replace the two (M2x4) screws that secure the I/O board to the palm rest and keyboard assembly [2]. 3 Adhere the I/O board cable to the palm rest and keyboard assembly [1]. 4 Connect the I/O board cable to the system board and close the latch to secure the cable [2]. 5 Connect the hard drive cable to the system board and close the latch to secure the cable [3].
Next steps 1 Replace the speakers 2 Replace the battery 3 Replace the base cover 4 Replace the SD memory card 5 Follow the procedure in after working inside your computer Touchpad Removing the touch pad assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery Steps 1 Remove the two (M2x2) screws that secure the touch pad bracket to the palmrest and keyboard assembly [1].
3 Open the latch and disconnect the touch pad cable from the system board [1]. 4 Peel the tape that secures the touch pad to the palmrest and keyboard assembly [2]. 5 Remove the four (M2x2) screws that secure the touch pad to the palmrest and keyboard assembly [1]. 6 Lift the touch pad off the palmrest and keyboard assembly [2].
Installing the touch pad assembly About this task NOTE: Ensure that the touch pad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touch pad is equal. Steps 1 Place the touch pad into the slot on the palmrest and keyboard assembly [1]. 2 Replace the four (M2x2) screws that secure the touch pad to the palmrest and keyboard assembly [2].
3 Adhere the tape that secures the touch pad to the palmrest and keyboard assembly [1]. 4 Slide the touch pad cable into its connector on the system board and close the latch to secure the cable [2]. 5 Place the touch pad bracket into the slot on the palmrest and keyboard assembly [1]. 6 Replace the two screws (M2x2) that secure the touch pad bracket to the palmrest and keyboard assembly [2].
Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the SD memory card 4 Follow the procedure in after working inside your computer Display assembly Removing the display assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the hard drive assembly Steps 1 Peel off the tape securing the wireless antenna from the system board [1].
4 Remove the four (M2.5x6) screws that secure the left and right hinges to the system board, and palmrest and keyboard assembly.
5 Lift the palmrest and keyboard assembly at an angle.
6 Slide and remove the palmrest and keyboard assembly off the display assembly. 7 After performing all the preceding steps, you are left with display assembly.
Installing the display assembly About this task NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palmrest and keyboard assembly. Steps 1 Align and place the palmrest and keyboard assembly under the hinges on the display assembly [1]. 2 Press the hinges down on the system board, and palmrest and keyboard assembly [2].
3 Replace the four (M2.5x6) screws that secure the left and right hinges to the system board, and palmrest and keyboard assembly.
4 Route the display cable through the routing guides on the palmrest and keyboard assembly [1, 2]. 5 Connect the display cable to the connector on the system board [3]. 6 Affix the antenna cables to the system board [4].
4 Remove the battery 5 Remove the WLAN 6 Remove the system fan 7 Remove the hard drive assembly 8 Remove the VGA daughterboard 9 Remove the display assembly Steps 1 Open the latch and disconnect the power button board cable from the system [1]. 2 Peel the power button cable off the palmrest and keyboard assembly [2]. 3 Remove the two (M2x3) screws that secure the power button board to the palmrest and keyboard assembly [3].
Next steps 1 Replace the display assembly 2 Replace the hard drive assembly 3 Replace the VGA daughterboard 4 Replace the system fan 5 Replace the WLAN 6 Replace the battery 7 Replace the base cover 8 Replace the SD memory card 9 Follow the procedure in after working inside your computer Power button Removing the power button Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove
7 Remove the system fan 8 Remove the VGA daughterboard 9 Remove the display assembly 10 Remove the power button board Step Lift the power button off the palmrest and keyboard assembly. Installing the power button Step Using the alignment posts, align and place the power button on the palmrest and keyboard assembly.
Next steps 1 Replace the power button board 2 Replace the display assembly 3 Replace the hard drive assembly 4 Remove the system fan 5 Replace the VGA daughterboard 6 Replace the WLAN 7 Replace the battery 8 Replace the base cover 9 Replace the SD memory card 10 Follow the procedure in after working inside your computer System board Removing the system board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cove
8 Remove the system fan 9 Remove the heatsink 10 Remove the display assembly 11 Remove the power button board Steps 1 Disconnect the following cables from the system board: a b c d e f Power adapter port cable [1]. eDP cable [2]. IO board cable [3]. Touchpad cable [4]. Keyboard cable [5]. Speaker cable [6]. 2 Remove the single (M2x4) screw that secures the system board to the palmrest and keyboard assembly [1]. 3 Flip the system board off the palmrest and keyboard assembly [2].
4 Disconnect the VGA daughterboard cable from the system board [1]. 5 Lift the system board off the palm-rest and keyboard assembly [2].
Installing the system board Steps 1 Connect the VGA daughterboard cable to the system board [1]. 2 Flip and place the system board on the palmrest and keyboard assembly [2]. 3 Align the screw hole on the system board with the screw hole on the palmrest and keyboard assembly [1]. 4 Replace the single (M2x4) screw that secures the system board to the palmrest and keyboard assembly [2].
5 Connect the following cables to the system board: a b c d e f Speaker cable [1]. Keyboard cable [2]. Touchpad cable [3]. IO board cable [4]. eDP cable [5]. Power adapter port cable [6].
Next steps 1 Replace the power button board 2 Replace the display assembly 3 Replace the heatsink 4 Replace the system fan 5 Replace the hard drive assembly 6 Replace the SSD 7 Replace the WLAN 8 Replace the battery 9 Replace the base cover 10 Replace the SD memory card 11 Follow the procedure in after working inside your computer Power-adapter port Removing the power adapter port Prerequisites 1 Follow the procedure in before working inside your computer 68 Removing and installing
2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the memory 6 Remove the WLAN 7 Remove the SSD 8 Remove the hard drive assembly 9 Remove the system fan 10 Remove the heatsink 11 Remove the display assembly 12 Remove the power button board 13 Remove the system board Steps 1 Remove the single (M2x3) screw that secures the power adapter port to the palmrest and keyboard assembly [1]. 2 Peel the adhesive off the power adapter port cable [2].
Installing the power adapter port Steps 1 Place the power adapter port into the slot on the palmrest and keyboard assembly [1]. 2 Replace the single (M2x3) screw that secures the power adapter port to the palmrest and keyboard assembly [2]. 3 Affix the power adapter port cable to the palmrest and keyboard assembly [3].
Display bezel Removing the display bezel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the memory 6 Remove the WLAN 7 Remove the SSD 8 Remove the hard drive assembly 9 Remove the system fan 10 Remove the heatsink 11 Remove the display assembly Steps 1 Push both sides of the display-hinge cover and lift it from the display back-cover and antenna assembly.
3 Lift the display bezel off the display back-cover and antenna assembly [2]. Installing the display bezel Steps 1 Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place [1, 2].
2 Insert the tabs on the display-hinge cover to the slots on the display back-cover and antenna assembly. 3 Snap the display-hinge cover into place.
Next steps 1 Replace the display assembly 2 Replace the hard drive assembly 3 Replace the system fan 4 Replace the heatsink 5 Replace the SSD 6 Replace the WLAN 7 Replace the memory 8 Replace the battery 9 Replace the base cover 10 Replace the SD memory card 11 Follow the procedure in after working inside your computer Camera Removing the camera Prerequisites 1 Follow the procedure in before working inside your computer 74 Removing and installing components
2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the SSD 7 Remove the hard drive assembly 8 Remove the system fan 9 Remove the heatsink 10 Remove the display assembly 11 Remove the display bezel Steps 1 Using a plastic scribe, gently pry the camera off the display back-cover and antenna assembly [1]. 2 Disconnect the camera cable from the camera module [2]. 3 Lift the camera module from the display back-cover and antenna assembly [3].
Next steps 1 Replace the display bezel 2 Replace the display assembly 3 Replace the hard drive assembly 4 Replace the system fan 5 Replace the heatsink 6 Replace the SSD 7 Replace the WLAN 8 Replace the battery 9 Replace the base cover 10 Replace the SD memory card 11 Follow the procedure in after working inside your computer Display panel Removing the display panel Prerequisites 1 Follow the procedure in before working inside your computer 76 Removing and installing components
2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the SSD 7 Remove the hard drive assembly 8 Remove the system fan 9 Remove the heatsink 10 Remove the display assembly 11 Remove the display bezel 12 Remove the camera Steps 1 Remove the four (M2x2) screws that secure the display panel to the display back-cover and antenna assembly [1]. 2 Lift the display panel and turn it over [2].
Installation display panel Steps 1 Connect the display cable to the connector at the back of the display panel and close the latch to secure the cable [1]. 2 Adhere the tape that secures the display cable to the back of the display panel [2].
3 Turn the display panel over and place it on the display back-cover and antenna assembly [3]. 4 Align the screw holes on the display panel with the screw holes on the display back-cover and antenna assembly [1]. 5 Replace the four (M2x2) screws that secure the display panel to the display back-cover and antenna assembly [2].
Next steps 1 Replace the camera 2 Replace the display bezel 3 Replace the display assembly 4 Replace the hard drive assembly 5 Replace the system fan 6 Replace the heatsink 7 Replace the SSD 8 Replace the WLAN 9 Replace the battery 10 Replace the base cover 11 Replace the SD memory card 12 Follow the procedure in after working inside your computer Display hinges 80 Removing and installing components
Removing the display hinges Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the SSD 7 Remove the hard drive assembly 8 Remove the system fan 9 Remove the heatsink 10 Remove the display assembly 11 Remove the display bezel 12 Remove the camera 13 Remove the display panel Steps 1 Remove the 10 (M2.5x2.
Installing the display hinges Steps 1 Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly [1]. 2 Replace the 10 (M2.5x2.5) screws that secure the hinges to the display back-cover and antenna assembly [2].
Display cable Removing the display cable Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the SSD 7 Remove the hard drive assembly 8 Remove the system fan 9 Remove the heatsink 10 Remove the display assembly 11 Remove the display bezel 12 Remove the camera 13 Remove the display panel 14 Remove the display hinges Steps 1 Remove the camera cable and the dis
Installing the display cable Steps 1 Place the display cable and camera cable on the display back-cover and antenna assembly [1]. 2 Route the display cable and camera cable through the routing guides on the display back-cover and antenna assembly [2].
Next steps 1 Replace the display hinges 2 Replace the display panel 3 Replace the camera 4 Replace the display bezel 5 Replace the display assembly 6 Replace the hard drive assembly 7 Replace the system fan 8 Replace the heatsink 9 Replace the SSD 10 Replace the WLAN 11 Replace the battery 12 Replace the base cover 13 Replace the SD memory card 14 Follow the procedure in after working inside your computer Display back-cover and antenna assembly Removing and installing components
Removing the display back-cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the WLAN 6 Remove the SSD 7 Remove the hard drive assembly 8 Remove the system fan 9 Remove the heatsink 10 Remove the display assembly 11 Remove the display bezel 12 Remove the camera 13 Remove the display panel 14 Remove the display hinges 15 Remove the display cable About this task After
Installing the display back-cover About this task Place the display back-cover on a clean and flat surface.
Removing the palmrest and keyboard assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the base cover 4 Remove the battery 5 Remove the memory 6 Remove the WLAN 7 Remove the SSD 8 Remove the speakers 9 Remove the coin-cell battery 10 Remove the hard drive assembly 11 Remove the system fan 12 Remove the heatsink 13 Remove the VGA daughterboard 14 Remove the IO board 15 Remove the touchpad 16 Remove the displa
Removing and installing components 89
4 Troubleshooting Enhanced Pre-Boot System Assessment (ePSA) diagnostics CAUTION: Use the ePSA diagnostics to test only your computer. Using this program with other computers may cause invalid results or error messages. The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
• Power adapter is connected and the battery is fully charged. • Computer is running on battery and the battery has more than 5 percent charge. • Computer is in sleep state, hibernation, or turned off. The power and battery-status light blinks amber along with beep codes indicating failures. For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause.
Flashing the BIOS About this task You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: Steps 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads > Find it myself.
5 Getting help Contacting Dell Prerequisite NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1 Go to Dell.com/support.
