Dell Vostro 3590 (With optical drive) Service Manual Regulatory Model: P75F Regulatory Type: P75F010 September 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Working on your computer........................................................................................... 6 Safety instructions.............................................................................................................................................................. 6 Before working inside your computer.......................................................................................................................
Heat sink..............................................................................................................................................................................40 Removing the heatsink...............................................................................................................................................40 Installing the heatsink........................................................................................................................................
Chapter 3: System setup............................................................................................................. 80 Boot menu...........................................................................................................................................................................80 Navigation keys..................................................................................................................................................................
1 Working on your computer Safety instructions Prerequisites Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: ● You have read the safety information that shipped with your computer. ● A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 5. Disconnect your computer and all attached devices from their electrical outlets. 6. Press and hold the power button while the computer is unplugged to ground the system board.
● ● ● ● ● wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is recommended to test the wrist strap and bonding wire at least once per week. ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time.
Steps 1. Connect any telephone or network cables to your computer. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 2. Connect your computer and all attached devices to their electrical outlets. 3. Turn on your computer. 4. If required, verify that the computer works correctly by running ePSA diagnostics.
2 Removing and installing components Recommended tools The procedures in this document require the following tools: ● Phillips #0 screwdriver ● Phillips #1 screwdriver ● Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw list The table provides the list of screws that are used for securing different components. Table 1. Screw list Component Screw type Quantity Base cover M2.
Table 1. Screw list (continued) Component Screw type Quantity I/O board M2x4 1 Optical-drive assembly M2x4 Optical-drive bracket M2x3 2 Optical-drive connector board M2x2 Big Head 1 Power-adapter port M2x3 1 Power-button board M2x2 Big Head 1 Power button with fingerprint reader (optional) M2x2 Big Head 1 Solid-state drive to thermal plate M2x2 Big Head 1 Solid-state drive M2x0.8x2.
Installing the Micro Secure Digital card Steps 1. Slide the micro secure digital into the slot until it clicks into place. 2. Follow the procedures in After working inside your computer.
Optical drive assembly Removing the optical drive assembly Prerequisites 1. Follow the procedure in before working inside your computer 2. Remove the SD memory card Steps 1. Remove the single (M2x4) screw that secures the optical drive to the system [1]. 2. Slide the optical drive out of the computer [2].
3. Remove the two (M2x3) screws that secure the optical drive bracket to the optical drive [1]. 4. Remove the optical drive bracket from the optical drive [2]. Installing the optical drive assembly Steps 1. Align the optical drive bracket to the screw holes on the optical drive [1]. 2. Replace the two (M2x3) screws that secure the optical drive bracket to the optical drive [2].
3. Insert the optical drive into the slot until it clicks into place [1]. 4. Replace the single (M2x4) screw that secures the optical drive to the system [2]. Next steps 1. Replace the SD memory card 2.
Base cover Removing the base cover Prerequisites 1. Follow the procedure in before working inside your computer 2. Remove the SD memory card 3. Remove the optical drive assembly Steps 1. Loosen the three captive screws [1]. 2. Remove the single (M2x4) screw, two (M2x2) screws, and six (M2.5x7) screws that secure the base cover to the palmrest and keyboard assembly [2, 3, 4]. 3. Pry the base cover from the top-right corner [1] and continue to open the right side of the base cover [2]. 4.
Installing the base cover Steps 1. Place the base cover on the palmrest and keyboard assembly [1]. 2. Press the right side of the base cover until it snaps into place [2, 3].
3. Tighten the three captive screws, and replace the single (M2x4) screw that secures the base cover to the palmrest and keyboard assembly [1, 2]. 4. Replace the two (M2x2) screws, and six (M2.5x7) screws that secure the base cover to the palmrest and keyboard assembly [3, 4].
Next steps 1. Replace the optical drive assembly 2. Replace the SD memory card 3. Follow the procedure in after working inside your computer Battery Lithium-ion battery precautions CAUTION: ● Exercise caution when handling Lithium-ion batteries. ● Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter from the system to allow the battery to drain. ● Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
Installing the battery Steps 1. Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly [1]. 2. Replace the four (M2x3) screws that secure the battery to the palmrest and keyboard assembly [2]. 3. Connect the battery cable to the system board [3].
Next steps 1. 2. 3. 4. Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Memory modules Removing the memory module Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer Remove the SD memory card Remove the optical drive assembly Remove the base cover Disconnect the battery cable from the connector on the system board. Steps 1.
Installing the memory module Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle [1]. 3. Press the memory module down until the clips secure it [2]. NOTE: If you do not hear the click, remove the memory module and reinstall it.
Next steps 1. 2. 3. 4. 5. Connect the battery cable to the connector on the system board. Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer WLAN card Removing the WLAN card Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer Remove the SD memory card Remove the optical drive assembly Remove the base cover Disconnect the battery cable from the connector on the system board.
Installing the WLAN card About this task CAUTION: To avoid damage to the WLAN card, do not place any cables under it. Steps 1. Insert the WLAN card into the connector on the system board [1]. 2. Connect the WLAN cables to the connectors on the WLAN card [2]. 3. Place the WLAN card bracket to secure the WLAN cables to the WLAN card [3]. 4. Replace the single (M2x3) screw to secure the WLAN bracket to the WLAN card [4].
Next steps 1. 2. 3. 4. 5. Connect the battery cable to the connector on the system board. Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Solid-state drive/Intel Optane Removing the M.2 2230 Solid-state drive Prerequisites 1. 2. 3. 4. 5.
4. Turn the thermal plate over. 5. Remove the single (M2x2) screw that secures the solid-state drive to the thermal plate [1]. 6. Lift the solid-state drive off the thermal plate [2].
Installing the M.2 2230 Solid-state drive Steps 1. Place the solid-state drive into the thermal plate slot [1]. 2. Replace the single (M2x2) screw that secures the solid-state drive to the thermal plate [2]. 3. Align the notch on the solid-state drive with the tab on the solid-state drive slot. 4. Slide and insert the tab of the solid-state drive into the solid-state drive slot [1]. 5. Tighten the captive screw that secures the thermal plate to the palmrest and keyboard assembly [2]. 6.
Next steps 1. 2. 3. 4. 5. Connect the battery cable to the connector on the system board. Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Removing the M.2 2280 Solid-state drive or Intel Optane memory Optional Prerequisites 1. 2. 3. 4. 5.
Installing the M.2 2280 Solid-state drive or Intel Optane memory Optional Steps 1. Slide and insert the tab of the solid-state drive/Intel Optane into the solid-state drive/Intel Optane slot [1, 2]. 2. Tighten the captive screw that secures the thermal plate to the palmrest and keyboard assembly [3]. 3. Replace the single (M2x3) screw that secures the thermal plate to the palmrest and keyboard assembly [4].
Next steps 1. 2. 3. 4. 5. Connect the battery cable to the connector on the system board. Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Coin-cell battery Removing the coin-cell Prerequisites 1. 2. 3. 4. 5.
Installing the coin-cell battery Steps 1. With the positive-side facing up, insert the coin-cell battery into the battery socket on the I/O board [1]. 2. Press the battery until it clicks into place [2].
Next steps 1. 2. 3. 4. 5. Connect the battery cable to the connector on the system board. Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Hard drive Removing the hard drive assembly Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer Remove the SD memory card Remove the optical drive assembly Remove the base cover Remove the battery Steps 1.
4. Disconnect the interposer from the hard drive. 5. Remove the four (M3x3) screws that secure the hard drive bracket to the hard drive [1]. 6. Lift the hard drive bracket off the hard drive [2].
Installing the hard drive assembly Steps 1. Align the screw holes on the hard drive bracket with the screw holes on the hard drive [1]. 2. Replace the four (M3x3) screws that secure the hard drive bracket to the hard drive [2]. 3. Connect the interposer to the hard drive.
4. Align the screw holes on the hard drive assembly with the screw holes on the palm rest and keyboard assembly [1]. 5. Replace the four (M2x3) screws that secure the hard drive assembly to the palm rest and keyboard assembly [2]. 6. Connect the hard drive cable to the system board and close the latch to secure the cable [3]. Next steps 1. 2. 3. 4. 5.
System fan Removing the system fan Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer Remove the SD memory card Remove the optical drive assembly Remove the base cover Disconnect the battery cable from the connector on the system board. Steps 1. Disconnect the ODD cable, display cable and fan cable from the system board [1, 2, 3]. 2. Unroute the display cable from the routing guides on the fan [1].
3. Remove the three (M2.5x5) screws that secure the fan to the palm rest and keyboard board assembly [1]. 4. Lift the fan off the palm rest and keyboard board assembly [2].
Installing the system fan Steps 1. Align the screw holes on the fan with the screw holes on the palm rest and keyboard board assembly [1]. 2. Replace the three (M2.5x5) screws that secure the fan to the palm rest and keyboard board assembly [2]. 3. Route the display cable through the routing guides on the fan [1].
4. Connect the ODD cable, display cable and fan cable to the system board [3,2,1]. Next steps 1. Replace the battery 2. Replace the base cover 3.
4. Replace the SD memory card 5. Follow the procedure in after working inside your computer Heat sink Removing the heatsink Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer Remove the SD memory card Remove the optical drive assembly Remove the base cover Disconnect the battery cable from the connector on the system board. Steps 1. Loosen the four captive screws that secure the heatsink to the system board [1].
Installing the heatsink Steps 1. Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board [1]. 2. Replace the three (M2x3) screws that secure the heatsink to the system board [2]. 3. In sequential order (as indicated on the heatsink), tighten the four captive screws that secure the heatsink to the system board [3]. Next steps 1. 2. 3. 4. 5. Connect the battery cable to the connector on the system board.
6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove the the the the the the the the the the memory WLAN SSD coin cell battery hard drive assembly system fan heatsink IO board display assembly system board Steps Disconnect the VGA cable and remove it from the palmrest and keyboard assembly [1]. Installing the VGA cable Steps Connect the VGA cable and affix it to the palmrest and keyboard assembly [1].
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Replace the system board Replace the display assembly Replace the IO board Replace the heatsink Replace the system fan Replace the hard drive assembly Replace the coin cell battery Replace the SSD Replace the WLAN Replace the memory Connect the battery cable to the connector on the system board.
Steps 1. Disconnect the speaker cable from the system board [1]. 2. Unroute and remove the speaker cable from the routing guides on palm rest and keyboard assembly [2]. 3. Lift the speakers, along with the cable, off the palm rest and keyboard assembly [3]. Installing the speakers About this task NOTE: If the rubber grommets are pushed out when removing the speakers, push them back in before replacing the speakers. Steps 1.
Next steps 1. 2. 3. 4. 5. 6. Replace the M.2 SSD Replace the battery Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer IO board Removing the IO board Prerequisites 1. 2. 3. 4. 5. 6. Follow the procedure in before working inside your computer Remove the SD memory card Remove the optical drive assembly Remove the base cover Remove the battery Remove the hard drive assembly Steps 1.
3. Remove the single (M2x4) screw that secures the I/O board to the palm rest and keyboard assembly [1]. 4. Lift the I/O board, along with the cable, off the palm rest and keyboard assembly [2]. NOTE: When the IO board cable is disconnected from the system board, an RTC error occurs. This error occurs whenever the RTC/coin-cell battery, IO board, or system board are removed.
An "Invalid Configuration" error message is displayed prompting you to enter the BIOS and configure the date and time. The computer starts functioning normally after setting the date and time. Installing the IO board Steps 1. Using the alignment posts, place the I/O board on the palm rest and keyboard assembly [1]. 2. Replace the single (M2x4) screw that secures the I/O board to the palm rest and keyboard assembly [2]. 3. Connect the VGA cable to the I/O board [1]. 4.
Next steps 1. 2. 3. 4. 5. 6. Replace the hard drive assembly Replace the battery Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Touchpad Removing the touch pad assembly Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer Remove the SD memory card Remove the optical drive assembly Remove the base cover Remove the battery Steps 1.
3. Remove the two (M2x2) screws that secure the touch pad bracket to the palmrest and keyboard assembly [1]. 4. Lift the touch pad bracket off the palm rest and keyboard assembly [2]. 5. Remove the four (M2x2) screws that secure the touch pad to the palmrest and keyboard assembly [1]. 6. Lift the touch pad off the palmrest and keyboard assembly [2].
Installing the touch pad assembly About this task NOTE: Ensure that the touch pad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touch pad is equal. Steps 1. Place the touch pad into the slot on the palmrest and keyboard assembly [1]. 2. Replace the four (M2x2) screws that secure the touch pad to the palmrest and keyboard assembly [2].
3. Place the touch pad bracket into the slot on the palmrest and keyboard assembly [1]. 4. Replace the two screws (M2x2) that secure the touch pad bracket to the palmrest and keyboard assembly [2]. 5. Affix the tape that secures the touch pad to the palmrest and keyboard assembly [1]. 6. Slide the touch pad cable and hard drive cable into its connector on the system board and close the latch to secure the cables [2, 3].
Next steps 1. 2. 3. 4. 5. Replace the battery Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Display assembly Removing the display assembly Prerequisites 1. 2. 3. 4. 5. 6. Follow the procedure in before working inside your computer Remove the SD memory card Remove the optical drive assembly Remove the base cover Disconnect the battery cable from the connector on the system board Remove the WLAN Steps 1.
4. Remove the five (M2.5x5) screws that secure the left and right hinges to the system board, and palmrest and keyboard assembly [1]. 5. Lift the palmrest and keyboard assembly at an angle [2]. 6. Lift the hinges and remove the palmrest and keyboard assembly off the display assembly [1, 2].
7. After performing all the preceding steps, you are left with display assembly.
Installing the display assembly About this task NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palmrest and keyboard assembly. Steps 1. Align and place the palmrest and keyboard assembly under the hinges on the display assembly [1]. 2. Seat the palmrest and keyboard assembly on the display assembly [2]. 3. Press the hinges down on the system board, and palmrest and keyboard assembly [3]. 4. Replace the five (M2.
5. Route the display cable through the routing guides on the palmrest and keyboard assembly [1]. 6. Affix the antenna cables to the system board [2]. 7. Connect the display cable and the optical drive cable to the connector on the system board [3, 4].
Next steps 1. 2. 3. 4. 5. 6. Replace the WLAN Connect the battery cable to the connector on the system board. Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Power-button board Removing the power button board Prerequisites 1. 2. 3. 4. 5. 6. 7. 8.
Installing the power button board Steps 1. Place the power-button board into the slot on the palmrest and keyboard assembly [1]. 2. Replace the single (M2x2) screw that secures the power button board to the palmrest and keyboard assembly [2]. 3. Affix the conductive tape to the power button board [3]. 4. Slide the power button cable to the system board and close the latch to secure the cable [4]. Next steps 1. 2. 3. 4. 5. 6. 7. 8.
5. 6. 7. 8. 9. 10. Remove Remove Remove Remove Remove Remove the the the the the the memory WLAN SSD system fan heatsink display assembly Steps 1. Disconnect the power adapter port cable and speaker cable from the system board [1, 2]. 2. Disconnect the following cables from the system board: a. b. c. d. e. f. Power button board cable [1]. Finger print board cable [2]. IO board cable [3]. Hard drive cable [4]. Touchpad cable [5]. Keyboard cable [6]. 3.
2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove the the the the the the the the the the the SD memory card optical drive assembly base cover battery WLAN SSD system fan heatsink display assembly power button board system board Steps 1. Remove the single (M2x2) screw that secures the power button on the palmrest and keyboard assembly [1]. 2. Lift the power button with fingerprint reader board off the palmrest and keyboard assembly [2]. 3.
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Replace the system board Replace the power button board Replace the display assembly Replace the heatsink Replace the system fan Replace the SSD Replace the WLAN Replace the battery Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Power-adapter port Removing the power adapter port Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9.
Steps 1. Disconnect and route the power adapter cable from the system board [1, 2]. 2. Remove the single (M2x3) screw that secures the power adapter port to the palmrest and keyboard assembly [3]. 3. Lift the power adapter port, along with its cable, off the palmrest and keyboard assembly [4]. Installing the power adapter port Steps 1. Place the power adapter port into the slot on the palmrest and keyboard assembly [1]. 2.
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. Replace the power button board Replace the display assembly Replace the SSD Replace the WLAN Replace the battery Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Display bezel Removing the display bezel Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
Steps 1. Pry the inner top side of the display bezel [1]. 2. Continue to pry the inner left and inner right edges of the display bezel [2]. 3. Pry up the bottom inner edge of the display bezel and lift the bezel off the display assembly [3]. Installing the display bezel Steps Align the display bezel with the display back-cover and antenna assembly, and then gently snap the display bezel into place [1].
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Replace the display assembly Replace the hard drive assembly Replace the system fan Replace the heatsink Replace the SSD Replace the WLAN Replace the memory Connect the battery cable to the connector on the system board. Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Camera Removing the camera Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9.
10. Remove the heatsink 11. Remove the display assembly 12. Remove the display bezel Steps 1. Using a plastic scribe, gently pry the camera off the display back-cover and antenna assembly [1]. 2. Disconnect the camera cable from the camera module [2]. 3. Lift the camera module from the display back-cover and antenna assembly [3]. Installing the camera Steps 1. Connect the camera cable to the camera module [1]. 2. Route the camera cable through the routing channels [2]. 3.
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Replace the display bezel Replace the display assembly Replace the hard drive assembly Replace the system fan Replace the heatsink Replace the SSD Replace the WLAN Replace the battery Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Display panel Removing the display panel Prerequisites 1. 2. 3. 4. 5. 6.
7. 8. 9. 10. 11. 12. 13. Remove Remove Remove Remove Remove Remove Remove the the the the the the the SSD hard drive assembly system fan heatsink display assembly display bezel camera Steps 1. Remove the four (M2x2) screws that secure the display panel to the display back-cover and antenna assembly [1]. 2. Lift the display panel and turn it over [2]. 3. Peel the tape that secures the display cable to the back of the display panel [1]. 4.
Installation display panel Steps 1. Place the display panel on a flat and clean surface [1]. 2. Connect the display cable to the connector at the back of the display panel and close the latch to secure the cable [2]. 3. Adhere the tape that secures the display cable to the back of the display panel [3]. 4. Turn the display panel over and place it on the display back-cover and antenna assembly [4].
5. Align the screw holes on the display panel with the screw holes on the display back-cover and antenna assembly. 6. Replace the four (M2x2) screws that secure the display panel to the display back-cover and antenna assembly [1].
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Replace the camera Replace the display bezel Replace the display assembly Replace the hard drive assembly Replace the system fan Replace the heatsink Replace the SSD Replace the WLAN Replace the battery Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Display hinges Removing the display hinges Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.
Installing the display hinges Steps 1. Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly [1]. 2. Replace the eight (M2.5x2.5) screws and two (M2x2) screws that secure the hinges to the display back-cover and antenna assembly [2, 3].
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Replace the display panel Replace the camera Replace the display bezel Replace the display assembly Replace the hard drive assembly Replace the system fan Replace the heatsink Replace the SSD Replace the WLAN Replace the battery Replace the base cover Replace the optical drive assembly Replace the SD memory card Follow the procedure in after working inside your computer Display cable Removing the display cable Prerequisites 1. 2. 3. 4.
5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove the the the the the the the the the the battery WLAN SSD hard drive assembly system fan heatsink display assembly display bezel display panel display hinges Steps 1. Remove the camera cable and the display cable from the routing guides on the display back-cover and antenna assembly [1]. 2. Peel the adhesive that secures the camera cable [2]. 3.
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14.
6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove Remove the the the the the the the the the the the WLAN SSD hard drive assembly system fan heatsink display assembly display bezel camera display panel display hinges display cable About this task After performing all the preceding steps, you are left with the display back-cover.
Installing the display back-cover About this task Place the display back-cover on a clean and flat surface. Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.
Palm-rest and keyboard assembly Removing the palmrest and keyboard assembly Prerequisites 1. Follow the procedure in before working inside your computer 2. Remove the SD memory card 3. Remove the optical drive assembly 4. Remove the base cover 5. Remove the battery 6. Remove the memory 7. Remove the WLAN 8. Remove the SSD 9. Remove the speakers 10. Remove the coin-cell battery 11. Remove the hard drive assembly 12. Remove the system fan 13. Remove the heatsink 14. Remove the VGA daughterboard 15.
Removing and installing components 79
3 System setup System setup enables you to manage your hardware and specify BIOS level options. From the System setup, you can: ● ● ● ● ● Change the NVRAM settings after you add or remove hardware View the system hardware configuration Enable or disable integrated devices Set performance and power management thresholds Manage your computer security Boot menu Press when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system.
General options Table 2. General Option Description System Information Displays the following information: ● System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code.
Table 3. System Configuration (continued) Option Description ● SATA-2 (enabled by default) ● M.2 PCIe SSD-0 (enabled by default) Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. The Enable Smart Reporting option is disabled by default. USB Configuration Allows you to enable or disable the integrated USB controller for: ● Enable USB Boot Support ● Enable External USB Port All the options are enabled by default.
Table 4. Security (continued) Option Description Password Change This option lets you determine whether changes to the System and Hard Disk passwords are permitted when an administrator password is set. Allow Non-Admin Password Changes - This option is enabled by default. Non-Admin Setup Changes Determines whether changes to the setup option are permitted when an administrator password is set.
Table 5. Secure Boot (continued) Option Description This option is selected by default. Secure Boot Mode Allows you to modify the behavior of Secure Boot to allow evaluation or enforcement of UEFI driver signatures. ● Deployed Mode (default) ● Audit Mode Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default.
Performance Table 7. Performance Option Description Multi Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the additional cores. ● All—Default ● 1 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of processor. ● Enable Intel SpeedStep This option is set by default. C-States Control Allows you to enable or disable the additional processor sleep states. ● C states This option is set by default.
Option Description ● Enable USB Wake Support Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a LAN signal. ● Disabled ● WLAN Default setting: Disabled Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you enable this option, your system runs only in battery even if the AC is attached.
Option Description ● 5 seconds ● 10 seconds Full Screen Log ● Enable Full Screen Logo—not enabled Warnings and errors ● Prompt on warnings and errors—enabled by default ● Continue on warnings ● Continue on warnings and errors Sign of Life Indication ● Enable Sign of Life Keyboard Backlight Indication—enabled by default Virtualization support Option Description Virtualization This field specifies whether a virtual Machine Monitor (VMM) can utilize the conditional hardware capabilities provided by
Option Description Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. BIOS Downgrade This controls flashing of the system firmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by default. Data Wipe This field allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is not enabled by default.
NOTE: System and setup password feature is disabled. Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set. About this task To enter the system setup, press F2 immediately after a power-on or re-boot. Steps 1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2. Select System/Admin Password and create a password in the Enter the new password field.
4 Troubleshooting Enhanced Pre-Boot System Assessment (ePSA) diagnostics About this task The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
● Computer is in sleep state, hibernation, or turned off. The power and battery-status light blinks amber along with beep codes indicating failures. For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows different power and battery-status light patterns and associated problems. Table 9.
Flashing the BIOS About this task You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: Steps 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it myself. 5.
Steps 1. Turn off your computer. 2. Disconnect the power adapter from your computer. 3. Press and hold the power button for 15 seconds to drain the flea power. 4. Connect the power adapter to your computer. 5. Turn on your computer.
5 Getting help Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. Go to Dell.com/support. 2.
