Service Manual

Troubleshooting 13
2 Ty p e hardware troubleshooter in the search field and press
<Enter> to start the search.
3 In the Fix a Problem section, click Hardware Troubleshooter .
4 In the Hardware Troubleshooter list, select the option that best describes
the problem and click
Next to follow the remaining troubleshooting steps.
Windows Vista
®
:
1
Click the Windows Vista start button , and click Help and Support.
2 Ty p e hardware troubleshooter in the search field and press
<Enter> to start the search.
3 In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, read the safety
information that shipped with your computer. For additional safety best practices
information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in this
section, and then run the Dell Diagnostics before contacting Dell for
assistance.
Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities disc provided with your computer.
NOTE: The Drivers and Utilities disc is optional and may not ship with your
computer.
NOTE: The Dell Diagnostics only operate on Dell computers.
Starting the Dell Diagnostics From Your Hard Drive
Before running the Dell Diagnostics, enter the system setup program (see
"System Setup Program" on page 129) to review your computer’s
configuration information, and ensure that the device you want to test is
displayed in the system setup program and is active.