Service Manual

16 Troubleshooting
NOTE: It is recommended that you select Test System to run a complete test
on your computer. Selecting Test Memory initiates the extended memory test,
which can take up to thirty minutes or more to complete. When the test
completes, record the test results and then press any key to return to the
previous menu.
9 At the Dell Diagnostics Main Menu, left-click with the mouse, or press
<Tab> and then <Enter>, to select the test you want to run (see "Dell
Diagnostics Main Menu" on page 16).
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
10 After all tests have completed, close the test window to return to the Dell
Diagnostics Main Menu.
11 Close the Main Menu window to exit the Dell Diagnostics and restart the
computer.
12 Remove the Drivers and Utilities disc from the optical drive.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads the following menu appears:
Press <Tab> to select the test you want to run and then press <Enter>.
NOTE: It is recommended that you select Test System to run a complete test on
your computer. Selecting Test Memory initiates the extended memory test, which
can take up to thirty minutes or more to complete. When the test completes, record
the test results and then press any key to return to this menu.
After Test System is selected, the following menu appears:
Option Function
Test Memory Run the stand-alone memory test
Test System Run system diagnostics
Exit Exit the diagnostics