Dell Vostro 5391 Service Manual Regulatory Model: P114G Regulatory Type: P114G001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Working on your computer............................................................................................................ 6 Safety instructions.................................................................................................................................................................6 Before working inside your computer.................................................................................................................................
Removing the display assembly................................................................................................................................... 32 Installing the display assembly......................................................................................................................................35 Power-adapter port............................................................................................................................................................
Power management...................................................................................................................................................... 68 POST behavior...............................................................................................................................................................69 Virtualization support.................................................................................................................................................
1 Working on your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • • You have read the safety information that shipped with your computer. A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable. Two recognized types of ESD damage are catastrophic and intermittent failures. • • Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality.
• should never be placed on top of the ESD bag because only the inside of the bag is shielded. Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
2 Removing and installing components Recommended tools The procedures in this document require the following tools: • • • • • Phillips #0 screwdriver Phillips #1 screwdriver Philips #2 screwdriver Plastic scribe T-30 torx screwdriver NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box.
Component Secured to Screw type Quantity Hard-drive bracket Hard drive M3x3 4 Heat sink System board M2x3 3 Hinges Palm rest and keyboard assembly M2.5x5 5 Hinge brackets Display back-cover and antenna assembly M2.
Base cover Removing the base cover 1. Follow the procedure in Before working inside your computer. The following image indicates the location of the base cover and provides a visual representation of the removal procedure.
1. Loosen the three captive screws on the base cover. 2. Remove the four screws (M2x6) that secure the base cover to the palm-rest and keyboard assembly. 3. Using a plastic scribe, pry the base cover from the palm-rest and keyboard assembly. 4. Lift the base cover off the palm-rest and keyboard assembly. Installing the base cover If you are replacing a component, remove the existing component before performing the installation procedure.
1. Place the computer with the hinges facing towards you. 2. Align the base cover on the palm-rest and keyboard assembly, and snap the base cover into place. 3. Replace the four screws (M2x6) that secure the base cover to the palm-rest and keyboard assembly. 4. Tighten the three captive screws that secure the base cover to the palm-rest and keyboard assembly. 1. Follow the procedure in After working inside your computer. Battery Removing the battery 1.
1. Disconnect the battery cable from the system board. 2. Remove the two screws (M2x2) that secure the battery to the palm-rest and keyboard assembly. 3. Remove the screw (M1.6x4) that secures the battery to the system board and palm-rest and keyboard assembly. 4. Lift the battery off the palm-rest and keyboard assembly. Installing the battery If you are replacing a component, remove the existing component before performing the installation procedure.
1. Connect the battery cable to the system board. 2. Replace the two screws (M2x2) that secure the battery to the palm-rest and keyboard assembly. 3. Replace the screw (M1.6x4) that secures the battery to the system board and palm-rest and keyboard assembly. 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Coin-cell battery Removing the coin-cell battery 1. Follow the procedure in Before working inside your computer.
1. Disconnect the coin-cell battery cable from the system board. 2. Remove the coin-cell battery cable from the routing guide. 3. Peel the coin-cell battery off the palm-rest and keyboard assembly. Installing the coin-cell battery If you are replacing a component, remove the existing component before performing the installation procedure. The following image indicates the location of the coin-cell battery and provides a visual representation of the installation procedure. 1.
3. Follow the procedure in After working inside your computer. Solid-state drive Removing the M.2 2280 solid-state drive 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. The following image indicates the location of the solid-state drive and provides a visual representation of the removal procedure. 1. Peel the mylar tape that secures the heat sink to the system board. 2. Remove the screw (M2x2.
The following image indicates the location of the solid-state drive and provides a visual representation of the installation procedure. 1. Align the notch on the solid-state drive with the tab on the solid-state drive slot and slide the solid-state drive into the solid-state drive slot on the system board. 2. Replace the screw (M2x2.5) that secures the solid-state drive to the system board. 3. Adhere the mylar tape that secures the heat sink to the system board. 1. Install the battery. 2.
1. Peel the mylar tape that secures the heat sink to the system board. 2. Remove the screw (M2x2.5) that secures the solid-state drive bracket to the system board. 3. Slide and remove the solid-state drive bracket off the solid-state drive on the system board. 4. Slide and remove the solid-state drive off the solid-state drive slot on the system board. Installing the M.2 2230 solid-state drive If you are replacing a component, remove the existing component before performing the installation procedure.
1. Align the notch on the solid-state drive with the tab on the solid-state drive slot and slide the solid-state drive into the solid-state drive slot on the system board. 2. Slide the solid-state bracket on to the solid-state drive on the system board. 3. Replace the screw (M2x2.5) that secures the solid-state drive to the system board. 4. Adhere the mylar tape that secures the heat sink to the system board. 1. Install the battery. 2. Install the base cover. 3.
1. Peel the mylar tape that secures the heat sink to the system board. 2. In the reverse sequential order (7>6>5>4>3>2>1), loosen the seven captive screws that secure the heat sink to the system board. 3. Lift the heat sink off the system board. Installing the heat sink If you are replacing a component, remove the existing component before performing the installation procedure.
The following image indicates the location of the base cover and provides a visual representation of the installation procedure. 1. Align and place the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (as indicated on the heat sink), tighten the seven captive screws that secure the heat sink to the system board. 3. Adhere the mylar tape that secures the heat sink to the system board. 1. Install the battery. 2. Install the base cover. 3.
1. Disconnect the I/O-board cable from the system board and I/O board. NOTE: This step is only applicable for computers shipped with a WWAN configuration. 2. Remove the two (M2x3) screws that secure the fan to the system board. 3. Lift the fan slightly off the palm-rest and keyboard assembly. 4. Disconnect the fan cable from the system board and completely lift the fan off the palm-rest and keyboard assembly.
1. Connect the fan cable to the system board. 2. Align the screw holes on the fan with the screw holes on the palm-rest and keyboard assembly. 3. Replace the two (M2x3) screws that secure the fan to the palm-rest and keyboard assembly. 4. Connect the I/O-board cable to the system board and I/O board. NOTE: This step is only applicable for computers shipped with a WWAN configuration. 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.
1. Open the latch and disconnect the touchpad cable from the system board. 2. Disconnect the speaker cable from the system board. 3. Peel the tapes that secure the speaker cable to the palm-rest and keyboard assembly. 4. Note the routing of the speaker cable and remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. NOTE: Note the position of the rubber grommets before lifting the speakers. 5. Lift the speakers, along with the cable, off the palm-rest and keyboard assembly.
1. Using the alignment posts and rubber grommets, place the speakers in the slots on the palm-rest and keyboard assembly. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3. Adhere the tapes that secure the speaker cable to the palm-rest and keyboard assembly. 4. Connect the speaker cable to the system board. 5. Connect the touchpad cable to the system board and close the latch to secure the cable. 1. Install the battery. 2. Install the base cover. 3.
The following image indicates the location of WLAN card and provides a visual representation of the removal procedure. 1. Peel the mylar tape that secures the heat sink to the system board. 2. Remove the screw (M2x2.5) that secures the WLAN-card bracket to the WLAN card and lift the WLAN-card bracket off the WLAN card. 3. Disconnect the antenna cables from the WLAN card. 4. Slide and remove the WLAN card from the WLAN-card slot.
1. Connect the antenna cables to the WLAN card. 2. Align the notch on the WLAN card with the tab on the WLAN card slot and insert the WLAN card at an angle into the WLAN card slot. 3. Align and place the WLAN card bracket on the WLAN card. 4. Replace the screw (M2x2.5) to secure the WLAN card bracket to the WLAN card. 5. Ahere the mylar tape that secures the heat sink to the system board. 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.
The following image indicates the location of WWAN card and provides a visual representation of the removal procedure. 1. Remove the screw (M2x2.5) that secures the WWAN card bracket to the WWAN card. 2. Note the alignment of the WWAN-card bracket before lifting it off the WWAN card. 3. Disconnect the antenna cables from the WWAN card. 4. Slide and remove the WWAN card from the WWAN card slot. Installing the WWAN card NOTE: This procedure is only applicable for computers shipped with a WWAN configuration.
1. Align the notch on the WWAN card with the tab on the WWAN-card slot and insert the WWAN card at an angle into the WWAN-card slot. 2. Connect the antenna cables to the WWAN card and align the WWAN-card bracket on the WWAN card. 3. Replace the screw (M2x2.5) that secures the WWAN bracket to the WWAN card. 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Touchpad Removing the touchpad 1.
1. Peel the tapes that secure the touchpad to the palm-rest and keyboard assembly. 2. Open the latch and disconnect the touchpad cable from the system board. 3. Remove the three (M1.6x2) screws that secure the touchpad bracket to the palm-rest and keyboard assembly. 4. Lift the touchpad bracket off the palm-rest and keyboard assembly. 5. Remove the two (M1.6x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 6.
1. Align and place the touchpad into the slot on the palm-rest and keyboard assembly. 2. Replace the two (M1.6x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 3. Align and place the touchpad bracket into the slot on the palm-rest and keyboard assembly. 4. Replace the three (M1.6x2) screws that secure the touchpad bracket to the palm-rest and keyboard assembly. 5. Slide the touchpad cable into its connector on the system board and close the latch to secure the cable. 6.
Removing and installing components 33
1. Remove the two screws (M2x4) that secure the left and right display hinges to the I/O board and palm-rest and keyboard assembly. 2. Peel the tape and using the pull tab, remove the display cable from the system board. 3. Open the display assembly as far as possible. 4. Remove the palm-rest and keyboard assembly off the display assembly.
Installing the display assembly If you are replacing a component, remove the existing component before performing the installation procedure. The following image indicates the location of display assembly and provides a visual representation of the installation procedure.
1. Align and place the palm-rest and keyboard assembly on the display assembly. 2. Using the alignment posts, close the display hinges. 3. Replace the two screws (M2x4) that secures the left and right display hinge to the I/O board and palm-rest and keyboard assembly. 4. Connect the display cable on to the connector on the system board and adhere the tape that secures the display cable to the system board. 1. Install the battery. 2. Install the base cover. 3.
1. Disconnect the power-adapter port cable from the system board. 2. Remove the screw (M2x3) that secures the power-adapter port to the palm-rest and keyboard assembly. 3. Lift the power-adapter port, along with its cable, off the palm-rest and keyboard assembly. Installing the power-adapter port If you are replacing a component, remove the existing component before performing the installation procedure.
1. Connect the power-adapter port cable to the system board. 2. Replace the screw (M2x3) that secures the power-adapter port to the palm-rest and keyboard assembly. 3. Align and place the display-cable bracket on the system board. 4. Replace the screw (M2.5x3.5) that secure the display-cable bracket to the system board. 5. Using the alignment posts, close the display hinges. 6. Replace the screw (M2x4) that secure the right display hinge to the system board. 1. 2. 3. 4. 5. Install the display assembly.
1. Remove the screw (M2x4) that secure the left display hinge to the palm-rest and keyboard assembly. 2. Open the display hinges at an angle of 90 degrees. 3. Peel the mylar tape that secures the I/O board to the palm-rest and keyboard assembly. 4. Peel the tape that secures the I/O-board cable to the I/O board. 5. Open the latch and disconnect the I/O-board cable from the I/O board. 6. Remove the screw (M2.5x2.5) that secures the I/O board to the palm-rest and keyboard assembly. 7.
1. Align and place the I/O board on the palm-rest and keyboard assembly. 2. Replace the screw (M2x3) that secures the I/O board to the palm-rest and keyboard assembly. 3. Replace the screw (M2.5x2.5) that secures the I/O board to the palm-rest and keyboard assembly. 4. Connect the I/O-board cable to the I/O board and close the latch to secure the cable. 5. Adhere the tape that secures the I/O board to the I/O board. 6. Adhere the Mylar that secures the I/O board to the palm-rest and keyboard assembly. 7.
2. 3. 4. 5. 6. Remove the base cover. Remove the battery. Remove the WLAN card. Remove the fan. Remove the I/O board. The following image indicates the location of power button and provides a visual representation of the removal procedure. 1. Remove the screw (M1.6x2) that secures the power-button bracket to the palm-rest and keyboard assembly. 2. Remove the screw (M1.
1. Align the screw hole on the power-button board with the screw hole on the palm-rest and keyboard assembly. 2. Replace the screw (M1.6x2) that secures the power-button board to the palm-rest and keyboard assembly. 3. Align the screw hole on the power-button bracket with the screw hole on the palm-rest and keyboard assembly. 4. Replace the screw (M1.6x2) that secures the power-button bracket to the palm-rest and keyboard assembly. 1. 2. 3. 4. 5. 6. Install the I/O board. Install the fan.
Removing and installing components 43
1. Peel the tape that secures the fingerprint-reader board to the palm-rest and keyboard assembly. 2. Open the latch and disconnect the fingerprint-reader cable from the fingerprint-reader board. 3. Open the latch and disconnect the fingerprint-reader cable from the system board. 4. Lift the power button with fingerprint-reader, along with the power-button cable, off the palm-rest and keyboard assembly. 5. Peel the Mylar that secures the power-button bracket to the keyboard and palm-rest assembly. 6.
Removing and installing components 45
1. Align and place the power button with fingerprint reader on the palm-rest and keyboard assembly. 2. Replace the screw (M1.6x2) that secure the power button with fingerprint reader to the palm-rest and keyboard assembly. 3. Align the screw holes on the power-button bracket with the screw holes on the palm-rest and keyboard assembly. 4. Replace the three screws that secures the power-button bracket to the palm-rest and keyboard assembly. 5.
System board Removing the system board 1. 2. 3. 4. 5. 6. 7. Follow the procedure in Before working inside your computer. Remove the base cover. Remove the battery. Remove the M.2 2280 solid-state drive or M,2 2230 solid-state drive, whichever applicable. Remove the WLAN card. Remove the fan. Remove the heat sink. The following image indicates the location of system board and provides a visual representation of the removal procedure. 1. Peel the tape that secures the I/O-board cable to the system board.
7. Open the latch and disconnect the keyboard backlit cable from the system board. 8. Disconnect the coin-cell battery cable from the system board. 9. Disconnect the power-adapter port cable from the system board. 10. Using the pull tab, disconnect the display cable from the system board. 11. Remove the screw (M2x4) that secures the system board to the palm-rest and keyboard assembly. 12.
7. Connect the keyboard cable to the system board and close the latch to secure the cable. 8. Connect the touchpad cable to the system board and close the latch to secure the cable. 9. Connect the fingerprint-reader cable to the system board and close the latch to secure the cable. 10. Connect the speaker cable to the system board. 11. Connect the I/O-board cable to the system board and close the latch to secure the cable. 12. Adhere the tape that secures the I/O-board cable to the system board. 1. 2. 3. 4.
Installing the display bezel If you are replacing a component, remove the existing component before performing the installation procedure. The following image indicates the location of display bezel and provides a visual representation of the installation procedure. Align the display bezel with the display back-cover, and gently snap the display bezel into place. 1. 2. 3. 4. 5. Install the display assembly. Install the WLAN card. Install the battery. Install the base cover.
Removing and installing components 51
1. Using a plastic scribe, slide out the pull tab of the SR tape from both sides of the display panel. 2. Pull out a small section of the SR tape. 3. Roll the SR tape around the plastic scribe. NOTE: To avoid severing/breaking the SR tape, pull out only a small section of the SR tape and then roll the SR tape around the scribe. 4. Lift the display panel off the display back-cover. 5. Peel the tape that secures the display cable to the display back-cover. 6.
Removing and installing components 53
1. Peel off the transparent protective films from the SR tapes. 2. Align and adhere both the SR tapes to the plastic edge of the display back-cover. 3. Peel off the blue protective films from the SR tapes. 4. Starting from the top, align and place the display panel on the display back-cover. 5. Remove the release paper from the pressure film. 6. Adhere the pressure film on the display panel. 7.
The following image indicates the location of display hinges and provides a visual representation of the removal procedure. 1. Remove the four (M2.5x2.5) screws that secure the display hinges to the display back-cover. 2. Remove the two (M2x2) screws that secure the display hinges to the display back-cover. 3. Slide and remove the display hinges off the display back-cover.
2. Replace the two (M2x2) screws that secure the display hinges to the display back-cover. 3. Replace the four (M2.5x2.5) screws to secure the display hinges to the display back-cover. 1. 2. 3. 4. 5. 6. Install the display bezel. Install the display assembly. Install the WLAN card. Install the battery. Install the base cover. Follow the procedure in After working inside your computer. Camera Removing the camera 1. 2. 3. 4. 5. 6. 7. Follow the procedure in Before working inside your computer.
1. Adhere the camera to the display cable (tape) and connect the camera cable to the camera and turn it over. 2. Using the alignment post, turn the camera over and adhere to the display back-cover. 1. 2. 3. 4. 5. 6. 7. Install the display panel. Install the display bezel. Install the display assembly. Install the WLAN card. Install the battery. Install the base cover. Follow the procedure in After working inside your computer. Display cable Removing the display cable 1. 2. 3. 4. 5. 6.
1. Peel off the tape securing the display cable to the back-cover. 2. Peel the display cable off the display back-cover. Installing the display cable If you are replacing a component, remove the existing component before performing the installation procedure. The following image indicates the location of display cable and provides a visual representation of the installation procedure. 1. Adhere the tape securing the display cable to the back-cover. 2. Adhere the display cable to the display back-cover. 1.
5. Install the base cover. 6. Follow the procedure in After working inside your computer. Display back-cover Removing the display back-cover 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Follow the procedure in Before working inside your computer. Remove the base cover. Remove the battery. Remove the WLAN card. Remove the display assembly. Remove the display bezel. Remove the display hinges. Remove thedisplay panel. Remove the display cable. Remove the camera.
Place the display back-cover on a flat surface. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Install the camera. Install the display cable. Install the display panel. Install the display hinges. Install the display bezel. Install the display assembly. Install the WLAN card. Install the battery. Install the base cover. Follow the procedure in After working inside your computer. Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
After performing the steps in the pre-requisites, we are left with the palm-rest and keyboard assembly. NOTE: System board can be removed with heatsink attached. Installing the palm-rest and keyboard assembly If you are replacing a component, remove the existing component before performing the installation procedure. The following image indicates the palm-rest and keyboard assembly and provides a visual representation of the installation procedure.
8. Install the battery. 9. Install the base cover. 10. Follow the procedure in After working inside your computer.
3 System setup System setup enables you to manage your tabletdesktopnotebook hardware and specify BIOS level options.
System setup options NOTE: Depending on the tabletcomputerlaptop and its installed devices, the items listed in this section may or may not appear. General options Table 2. General Option Description System Information Displays the following information: • • • • System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code.
Option Description Drives Allows you to enable or disable the various drives on-board: • • • • SATA-0 (enabled by default) SATA-1 (enabled by default) SATA-2 (enabled by default) M.2 PCIe SSD-0 (enabled by default) Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. The Enable Smart Reporting option is disabled by default.
Option Description Password Change This option lets you determine whether changes to the System and Hard Disk passwords are permitted when an administrator password is set. Allow Non-Admin Password Changes - This option is enabled by default. Non-Admin Setup Changes Determines whether changes to the setup option are permitted when an administrator password is set. UEFI Capsule Firmware Updates This option controls whether this system allows BIOS updates via UEFI capsule update packages.
Option Description Secure Boot Mode Allows you to modify the behavior of Secure Boot to allow evaluation or enforcement of UEFI driver signatures. • • Expert key Management Deployed Mode (default) Audit Mode Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are: • • • • PK (default) KEK db dbx If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear.
Option Description Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of processor. • Enable Intel SpeedStep This option is set by default. C-States Control Allows you to enable or disable the additional processor sleep states. • C states This option is set by default. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. • Enable Intel TurboBoost This option is set by default.
Option Description • Set battery threshold (15% to 100%) - 15 % (enabled by default) Advanced Battery Charge Configuration This option enables you to maximize the battery health. By enabling this option, your system uses the standard charging algorithm and other techniques, during the non work hours to improve the battery health. Primary Battery Charge Configuration Allows you to select the charging mode for the battery.
Virtualization support Option Description Virtualization This field specifies whether a virtual Machine Monitor (VMM) can utilize the conditional hardware capabilities provided by Intel Virtualization Technology. Enable Intel Virtualization Technology—enabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable VT for Direct I/O - enabled by default.
System logs Option Description BIOS Events Allows you to view and clear the System Setup (BIOS) POST events. Thermal Events Allows you to view and clear the System Setup (Thermal) events. Power Events Allows you to view and clear the System Setup (Power) events. SupportAssist System Resolution Option Description Auto OS Recovery Allows you to control the automatic boot flow for SupportAssist System.
The computer reboots. Deleting or changing an existing system setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select System Security and press Enter.
4 Troubleshooting Enhanced Pre-Boot System Assessment (ePSA) diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
The following table shows different power and battery-status light patterns and associated problems. Table 9. LED codes Diagnostic light codes Problem description 2,1 Processor failure 2,2 System board: BIOS or ROM (Read-Only Memory) failure 2,3 No memory or RAM (Random-Access Memory) detected 2,4 Memory or RAM (Random-Access Memory) failure 2,5 Invalid memory installed 2,6 System-board or chipset error 2,7 Display failure 2,8 LCD power rail failure.
4. Click Drivers & downloads > Find it myself. 5. Select the operating system installed on your computer. 6. Scroll down the page and expand BIOS. 7. Click Download to download the latest version of the BIOS for your computer. 8. After the download is complete, navigate to the folder where you saved the BIOS update file. 9. Double-click the BIOS update file icon and follow the instructions on the screen.
5 Getting help Topics: • Contacting Dell Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2.
