Users Guide

Table Of Contents
992 | Voice and Video Dell Networking W-Series ArubaOS 6.4.x| User Guide
Viewing Call Density Report
To view the call density report of Lync calls:
1. Navigate to the Monitoring > VOICE > Call Density Report page.
2. Select Lync from the Protocol drop-down list.
Viewing Call Detail Report
This report displays detailed call records of Lync clients. To view the report:
1. Navigate to the Monitoring > VOICE > Call Detail Report page.
2. Select Lync from the Protocol drop-down list.
Viewing Voice Client Call Statistics
To view call statistics of a Lync client:
1. Navigate to the Monitoring > VOICE > Voice Clients page.
2. Select Lync from the Protocol drop-down list.
3. Select a client from the list of client IP and click View Call Statistics button.
Viewing Voice Client HandOff Information
To view the handoff information of a Lync client:
1. Navigate to the Monitoring > VOICE > Voice Clients page.
2. Select Lync from the Protocol drop-down list.
3. Select a client from the list of client IP and click HandOff Information.
Viewing Voice Client Troubleshooting Information
To view troubleshooting information of a Lync client:
1. Navigate to the Monitoring > VOICE > Voice Clients page.
2. Select Lync from the Protocol drop-down list.
3. Select a client from the list of client IP and click Troubleshooting.
Troubleshooting Lync ALG Issues
The following sections describe the CLI commands to troubleshoot Lync ALG issues.
Enabling Lync ALG Debug Logs
Lync ALG related debug logs are available under logs. Use the following command to enable this:
(host) (config) #logging level debugging user process stm subcat voice
Viewing Lync ALG Debug Logs
To view the Lync ALG debug logs, use the following command:
(host) (config) #show log user all
Jul 18 15:33:09 :503188: <DBUG> |stm| |voice| vm_lync_create_call: mac(1c:ab:a7:2d:75:6b) num_
sessions(0) curr_session(0x1064f144)
Jul 18 15:33:09 :503188: <DBUG> |stm| |voice| VM: vm_lync_create_call:1001 LYNC INFO: Headers
are 2b00b11f-71e3-40a5-a1bf-386dc9d49eb6 sip:user@lyncqa.com sip:user1@lyncqa.com
Jul 18 15:33:09 :503188: <DBUG> |stm| |voice| vm_lync_update_session_sdp:1869 -- vc
(1c:ab:a7:2d:75:6b)
Jul 18 15:33:09 :503188: <DBUG> |stm| |voice| VM: vm_lync_update_session_sdp:1961 LYNC INFO:
copied 1 staus to call_info