Administrator Guide

848 | Dashboard Monitoring Dell Networking W-Series ArubaOS 6.4.x| User Guide
Chart View
A new UCC tab is introduced under the Dashboard tab. Navigate to the Dashboard > UCC page to view UCC
dashboard. Clicking the UCC hyperlink displays the following characteristics (in graphical format) of the UCC
deployment.
Figure 168 UCC Dashboard
n Call Volume – This graph displays the total number of calls made based on the UCC application type.
For example, SIP, Lync, SCCP, H.323, NOE, SVP, VOCERA, and FaceTime.
n Call Quality – This graph displays the AP-to-Client call quality under the WLAN tab and the end-to-end
quality including wired and wireless legs of the call under the End-to-End tab. The number of UCC calls
are categorized by the following call quality:
n Good
n Fair
n Poor
n Not Available: Under WLAN tab, short duration voice calls (less than 60 seconds), video calls, and
file-transfer session are categorized as Not Available. Under End-to-End tab, short duration voice
calls (less than 60 seconds), video calls, file-transfer, and desktop-sharing sessions are categorized as
Not Available.
When VoIP calls are prioritized using media classification, the End-to-End call quality is not available.
n Call Quality vs. Client Health - This graph displays the co-relation between the VoIP call quality and
the VoIP client health of every UCC call. This graph displays the UCC score under the WLAN tab and MOS
under the End-to-End tab.
When VoIP calls are prioritized using media classification, the End-to-End call quality is not available.
n Calls Per Device Type – This graph displays the calls made per device type. For example, Windows 7,
Mac OS X, iPhone, or Android.
n Roaming – Roaming status of UCC clients. The status can be:
n No – Number of calls where the client did not roam to a new AP.
n Yes - Number of calls where the client has roamed to a new AP.