Users Guide

Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 179
Chapter 8
Performing Daily Administration in
AirWave
Daily WLAN administration often entails network monitoring, supporting WLAN and AirWave users, and
monitoring AMP system operations.
This chapter contains the following administration procedures:
 “Monitoring and Supporting AMP with the System Pages” on page179
 “Monitoring and Supporting WLAN Users” on page191
 “Evaluating and Diagnosing User Status and Issues” on page198
 “Managing Mobile Devices with SOTI MobiControl and AirWave” on page204
 “Monitoring and Supporting AMP with the Home Pages” on page206
 “Supporting AMP Servers with the Master Console” on page218
 “Upgrading AirWave” on page220
 “Backing Up AirWave” on page221
 “Using AirWave Failover for Backup” on page222
 “Logging out of AirWave” on page223
Monitoring and Supporting AMP with the System Pages
The System pages provide a centralized location for system-wide AirWave data and settings. Apart from Triggers,
Alerts, and Backups pages that are described elsewhere in this chapter, the remaining pages of the System section
are as follows:
 System > Status—Displays status of all AMP services and links to their log pages. Refer to “Using the System
> Status Page” on page180.
 System > Syslog & Traps—Displays all syslog messages and SNMP traps that AMP receives.Refer to “Viewing
Device Events in System > Syslog & Traps” on page181.
 System > Event Log—This useful debugging tool keeps a list of recent AMP events, including APs coming up
and down, services restarting, and most AMP-related errors as well as the user that initiated the action. Refer
to “Using the System > Event Log Page” on page182.
 System > Triggers—View and edit triggering conditions that cause AMP to send out alert notifications. Refer
to “Viewing, Delivering and Responding to Triggers and Alerts” on page183.
 System > Alerts—View or acknowledge alerts sent out by the system and use the Triggering Agent links to
drill down to the device that triggered the alert. Refer to “Viewing Alerts” on page190.
 System > Backups— View the backup files that are run nightly. Refer to “Backing Up AirWave” on page221.
 System > Configuration Change Jobs—Manages configuration changes in AMP. Refer to “Using the System
> Configuration Change Jobs Page” on page212.
 System > Firmware Upgrade Jobs—Displays information about current and scheduled firmware upgrades.
Refer to “Loading Firmware Files to AMP” on page55.
 System > Performance—Displays basic AMP hardware information as well as resource usage over time. Refer
to “Using the System > Firmware Upgrade Jobs Page” on page213.