Users Guide

Dell PowerConnect W-AirWave | User Guide Performing Daily Administration in AirWave | 191
Select the Alerts or the Severe Alerts counter or navigate to the System > Alerts page. Figure 134 illustrates
this page.
Figure 134 System > Alerts Page Illustration
For each new alert, the System > Alerts page displays the items listed in Table 113.
Responding to Alerts
Once you have viewed an alert, you may take one of the following courses of action:
 Leave it in active status if it is unresolved. The alert remains on the New Alerts list until you acknowledge or
delete it. If an alert already exists, the trigger for that AP or user does not create another alert until the existing
alert has been acknowledged or deleted.
 Move the alert to the Alert Log by selecting it and selecting Acknowledge.
 You may see all logged alerts by selecting the View logged alerts link at the top of the System > Alerts page.
Select the New Alerts link to return to the list of new alerts.
 Delete the alert by selecting it from the list and selecting Delete.
Monitoring and Supporting WLAN Users
The AMP Users pages support WLAN users in AMP. This section describes the Users pages as follows:
 Overview of the Users Pages
 Monitoring WLAN Users with the Users > Connected and Users > All Pages
 Supporting Guest WLAN Users With the Users > Guest Users Page
 Supporting RFID Tags With the Users > Tags Page
 See also Evaluating and Diagnosing User Status and Issues.
For information about creating AMP users and AMP user roles, refer to:
 Creating AMP Users
 Creating AMP User Roles
If you need to create an AMP user account for frontline personnel who are to support Guest WLAN users, refer to
“Supporting Guest WLAN Users With the Users > Guest Users Page” on page195.
Table 113 System > Alerts Fields and Default Settings
Field Description
Trigger Type Displays and sorts triggers by the type of trigger.
Trigger Summary Provides an additional summary information related to the trigger.
Triggering Agent Lists the name of the AP that generated the trigger. Select the name to display its APs/Devices > Manage
page.
Time Displays the date and time the trigger was generated.
Severity Displays the severity code associated with that trigger.