Users Guide

202 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave |Version 7.3
Evaluating User Status with the Users > Diagnostics Page
The Users > Diagnostics page is accessible from the User Detail page. You can also search for a user and select
the associated MAC address from the search results.
This page provides an overview of a user’s general status and connectivity on the network, as illustrated in Figure
145.
Figure 145 Users > Diagnostics Page Illustration
Each section of the Users > Diagnostics page displays information by which to evaluate possible user issues.
Refer to Table 117 for explanation and illustration of page components.
Table 117 Users > Diagnostics Page Sections
Section Description
Possible
Issues
This section summarizes the most likely items to create issues for a user on the network. Figure 146 illustrates
this section. Items in red are the values considered “out of spec.”
Figure 146 Users > Diagnostics > Possible Issues Illustration
 Low signal quality—If signal quality falls outside of ideal range, then possible resolution might be moving
the client, adjusting client antennae, installing more or better antennas on the APs, adding APs, increasing
the transmit power of the APs, investigating intermittent RF interference (such as the startup schedule of a
nearby air conditioning unit), or evaluating the client settings.