Users Guide

Dell PowerConnect W-AirWave |User Guide | 7
Using RAPIDS Rules with Additional AMP Functions...................................................... 172
Viewing Rogues on the RAPIDS > List Page.............................................................................. 172
Overview of the RAPIDS > Detail Page.......................................................................................175
Viewing Ignored Rogue Devices .........................................................................................176
Using RAPIDS Workflow to Process Rogue Devices....................................................... 176
Score Override................................................................................................................................ 176
Using the Audit Log ........................................................................................................................ 177
Additional Resources..................................................................................................................... 178
Chapter 8 Performing Daily Administration in AirWave ..............................................................179
Monitoring and Supporting AMP with the System Pages....................................................... 179
Using the System > Status Page.......................................................................................... 180
Viewing Device Events in System > Syslog & Traps........................................................ 181
Using the System > Event Log Page.................................................................................... 182
Viewing, Delivering and Responding to Triggers and Alerts .......................................... 183
Viewing Triggers..................................................................................................................... 183
Creating New Triggers .......................................................................................................... 183
Setting Triggers for Devices......................................................................................... 186
Setting Triggers for Interfaces and Radios................................................................ 187
Setting Triggers for Discovery .....................................................................................187
Setting Triggers for Users............................................................................................. 188
Setting Triggers for RADIUS Authentication Issues ................................................188
Setting Triggers for IDS Events.................................................................................... 189
Setting Triggers for AMP Health .................................................................................189
Delivering Triggered Alerts................................................................................................... 189
Viewing Alerts.........................................................................................................................190
Responding to Alerts.............................................................................................................. 191
Monitoring and Supporting WLAN Users................................................................................... 191
Overview of the Users Pages...............................................................................................192
Monitoring WLAN Users with the Users > Connected and Users > All Pages............ 192
Supporting Guest WLAN Users With the Users > Guest Users Page ........................... 195
Supporting RFID Tags With the Users > Tags Page.........................................................197
Evaluating and Diagnosing User Status and Issues................................................................. 198
Evaluating User Status with the Users > User Detail Page............................................. 198
Mobile Device Access Control in Users > User Detail and Users > Connected .199
Classifying Dell PowerConnect W Devices in User Detail...................................... 200
Quick Links for Users on Dell Devices........................................................................ 201
Using the Deauthenticate User Feature..................................................................... 201
Viewing a User’s Association History......................................................................... 201
Evaluating User Status with the Users > Diagnostics Page ...........................................202
Managing Mobile Devices with SOTI MobiControl and AirWave.......................................... 204
Overview of SOTI MobiControl ............................................................................................ 204
Prerequisites for Using MobiControl with AirWave .........................................................204
Adding a Mobile Device Management Server for MobiControl..................................... 205
Accessing MobiControl from the Users > User Detail Page........................................... 205
Monitoring and Supporting AMP with the Home Pages.......................................................... 206
Monitoring AMP with the Home > Overview Page........................................................... 206
Viewing and Updating License Information....................................................................... 208
Searching AMP with the Home > Search Page................................................................ 210
Accessing AirWave Documentation................................................................................... 211
Configuring Your Own User Information with the Home > User Info Page .................. 211
Using the System > Configuration Change Jobs Page ....................................................212
Using the System > Firmware Upgrade Jobs Page ..........................................................213
Using the System > Performance Page.............................................................................. 214
Supporting AMP Servers with the Master Console .................................................................218