Users Guide

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8 | Dell PowerConnect W-AirWave |Version 7.3

Using the Public Portal on Master Console.......................................................................218

Adding a Managed AMP with the Master Console.......................................................... 219

Using Global Groups with Master Console ........................................................................ 220

Upgrading AirWave........................................................................................................................ 220

Upgrade Instructions.............................................................................................................220

Backing Up AirWave...................................................................................................................... 221

Viewing and Downloading Backups ...................................................................................221

Running Backup on Demand ................................................................................................221

Restoring from a Backup....................................................................................................... 221

Using AirWave Failover for Backup ............................................................................................222

Navigation Section of AMP Failover ................................................................................... 222

Adding Watched AMP Stations...........................................................................................222

Logging out of AirWave................................................................................................................. 223

Chapter 9 Creating, Running, and Emailing Reports ....................................................................225

Overview of AMP Reports............................................................................................................. 225

Reports > Definitions Page Overview ................................................................................. 225

Reports > Generated Page Overview ................................................................................. 227

Using Daily Reports........................................................................................................................228

Viewing Generated Reports ................................................................................................. 228

Using Custom Reports ........................................................................................................... 229

Using the Dell License Report..............................................................................................230

Using the Capacity Planning Report ................................................................................... 230

Using the Configuration Audit Report ................................................................................. 232

Using the Device Summary Report ..................................................................................... 233

Using the Device Uptime Report.......................................................................................... 235

Using the IDS Events Report ................................................................................................ 236

Using the Inventory Report...................................................................................................237

Using the Memory and CPU Utilization Report.................................................................. 239

Using the Network Usage Report........................................................................................239

Using the New Rogue Devices Report ............................................................................... 240

Using the New Users Report................................................................................................243

Using the PCI Compliance Report ....................................................................................... 243

Using the Port Usage Report................................................................................................244

Using the RADIUS Authentication Issues Report ............................................................. 244

Using the RF Health Report................................................................................................... 245

Using the Rogue Containment Audit Report ...................................................................... 247

Using the User Session Report ............................................................................................ 247

Defining Reports ............................................................................................................................. 249

Emailing and Exporting Reports ................................................................................................... 252

Emailing Reports in General Email Applications ............................................................... 252

Emailing Reports to Smarthost.............................................................................................252

Exporting Reports to XML or CSV........................................................................................252

Transferring Reports Using FTP........................................................................................... 252

Chapter 10 Using the AMP Helpdesk................................................................................................253

Helpdesk Overview ........................................................................................................................253

Enabling Helpdesk.......................................................................................................................... 253

Monitoring Incidents with Helpdesk ........................................................................................... 253

Creating a New Incident with Helpdesk..................................................................................... 255

Creating New Snapshots or Incident Relationships................................................................. 256

Using the Helpdesk Tab with an Existing Remedy Server....................................................... 256

Chapter 11 Using VisualRF..................................................................................................................259