Users Guide

214 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave 7.6 | User Guide
Evaluating Client Status with the Clients > Diagnostics Page
The Clients > Diagnostics page is accessible from the Clients > Client Detail page. You can also search for a user
and select the associated MAC address from the search results.
This page provides an overview of a WLAN user’s general status and connectivity on the network, as illustrated in
Figure 148.
Figure 148: Clients > Diagnostics page illustration
Each section of the Clients > Diagnostics page displays information by which to evaluate possible user issues. You
can also click on the Thresholds button in the lower-right corner to configure Good and Fair threshold values for
APs, Clients, Controllers, Networks, and Switches. Note that values that fall below Fair are automatically considered
as Poor.
Managing Mobile Devices with SOTI MobiControl and AirWave
Overview of SOTI MobiControl
SOTI MobiControl, the mobile device management platform for Windows Mobile, Apple, and Android devices, has
been integrated into AirWave to provide direct access to the MobiControl Web Console.
MobiControl runs on your Mobile Device Manager (MDM) server. This server provisions mobile devices to configure
connectivity settings, enforce security policies, restore lost data, and other administrative services. Information
gathered from mobile devices can include policy breaches, data consumption, and existing configuration settings.
Refer to the following for additional information:
l "Prerequisites for Using MobiControl with AirWave" on page 214
l "Adding a Mobile Device Management Server for MobiControl" on page 215
l "Accessing MobiControl from the Clients > Client Detail Page " on page 215
Prerequisites for Using MobiControl with AirWave
In order to use the MobiControl integration in AirWave, the following is required:
l An AirWave running version 7.2.3 or later
l An MDM server with SOTI MobiControl Console 8.0x
l A client device that is:
n associated with WLAN infrastructure managed by the AirWave server running 7.2.3 or later