Users Guide

Devices
These graphs display information about the calls made by different device types, such as Windows 7, Mac OS X,
iPhone, or Android devices.
l Trend. This graph show the numbers of calls by each platform type over the selected time period.
l Distribution. This chart shows the relative proportion of calls that originated form each device type.
l Quality. This graph shows the numbers of calls at each quality level made by each device type.
Viewing End-to-End Call Details
For an end-to-end view about a call, go to Home > UCC > CallQuality > Call Details and click the magnifying
glass icon in the Details column. Overall client health is rated good, fair, or poor (see "Quality Correlation" on
page 245 for information about the UCC score).
Client information, such as a description of the client device (shown as the operating system of the device in
Figure 132), the signal-to-noise (SNR) ratio for the call on the client's connection, speaker and microphone glitch
rate, and transaction rates, are provided in this table view.
Figure 132:End-to-End View
Figure 133:AP Details in the End-to-End View
Column Name Description
AP Type The type of AP to which the client is connected.
Radio Name The AP's radio being used for the call (802.11bgn or 802.11ac)
Radio MAC The AP radio's MAC address.
Table 123: AP Details
Dell Networking W-AirWave 8.2.4 | User Guide Performing Daily Administration in W-AirWave | 246