Users Guide

Manage Configuration Change Jobs 234
Monitoring Firmware Upgrade Jobs 235
Monitoring System Performance 236
Troubleshoot System Performance 239
Managing Mobile Devices with SOTI MobiControl and W-AirWave 239
Overview of SOTI MobiControl 239
Prerequisites for Using MobiControl with W-AirWave 239
Adding a Mobile Device Management Server for MobiControl 240
Accessing MobiControl from the Clients > Client Detail Page 240
About the Home Page 240
Monitoring Your Network Health 241
Monitoringwith AppRF 242
Using the UCC Dashboard 244
Viewing Call Details 244
Viewing UCC Charts, Graphs, and Tables 244
Viewing End-to-End Call Details 246
Get Call Summary 247
Using the UCCReport 248
Viewing RF Performance 248
Viewing RFCapacity 250
Viewing Network Deviations 252
How Standard Deviation is Calculated 254
How to Use Search 254
Accessing W-AirWave Documentation 255
Licensing in W-AirWave 255
Adding licenses 256
Viewing licenses 256
Configuring License Expiration Email Notifications 257
Configuring Your User Information 257
Supporting Multiple W-AirWave Servers 260
Using the Public Portal on Master Console 260
Adding a Managed AMP with the Master Console 261
Using Global Groups with Master Console 262
Controller Backups and Restoration 263
Logging out of W-AirWave 263
Creating, Running, and Sending Reports 264
What You Can Do With Reports 264
Track licenses 264
Improve Network Efficiency and User Experience 264
Monitor Clients and Devices 265
Show Compliance 265
Troubleshoot Device and Network Issues 265
Sorting Reports 266
About the Default Reports 266
Using Custom Reports 266
Using the License Report 268
Using the Memory and CPU Utilization Report 268
Using the Network Usage Report 269
Using the Port Usage Report 271
Using the RF Health Report 272
Dell Networking W-AirWave 8.2.4 | User Guide Contents | 9