Users Guide

Figure 81:๎€ƒAPs/Devices > Monitor Page for Wireless Devices (partial view of an AP)
Table 74 describes the fields and information displayed in the Device Info section. The displayed fields vary from device
to device.
Field Description
Poll Now
Button above the Device Info section that, when pressed, immediately polls the individual AP
or the controller for a thin AP; this overrides the group's preset polling intervals to force an
immediate update of all data except for rogue information. Shows attempt status and last
polling times.
Status
Displays ability of AirWave to connect to the AP. Up (no issue) means everything is working
as it should. Down (SNMP get failed) means AirWave can get to the device but not speak with
it using SNMP. Check the SNMP credentials AirWave is using the view secrets link on the
APs/Devices๎€ƒ> Manage page and verify SNMP is enabled on the AP. Many APs ship with
SNMP disabled. Down (ICMP ping failed after SNMP get failed) means AirWave is unable to
connect to the AP using SNMP and is unable to ping the AP. This usually means AirWave is
blocked from connecting to the AP or the AP needs to be rebooted or reset.
Table 74:
APs/Devices > Monitor > Device Info Fields and Default Values
Dell Networking W-AirWave 8.0 | User Guide Discovering, Adding, and Managing Devices | 140