Users Guide
Table Of Contents
- Dell PowerConnect W- AirWave 7.5 User Guide
- Contents
- Chapter 1 Introduction
- Chapter 2 Installing and Getting Started
- Hardware Requirements and Installation Media
- Supported Browsers
- Installing Linux CentOS 6.2 (Phase 1)
- Installing AirWave Software (Phase 2)
- Getting Started
- Step 1: Configuring Date and Time
- Step 2: Checking for Prior Installations
- Step 3: Installing AMP Software
- Step 4: Checking the AirWave Installation
- Step 5: Assigning an IP Address to the AirWave System
- Step 6: Naming the AirWave Network Administration System
- Step 7: Generating AMP’s SSL Certificate
- Step 8: Changing the Default Root Password
- Completing the Installation
- Getting Started
- Upgrading AirWave
- Configuring and Mapping Port Usage for AMP
- AirWave Navigation Basics
- Getting Started with AirWave
- Chapter 3 Configuring AirWave
- Before You Begin
- Formatting the Top Header
- Customizing Columns in Lists
- Resetting Pagination Records
- Using the Pagination Widget
- Using Export CSV for Lists and Reports
- Defining Graph Display Preferences
- Customizing the Dashboard
- Customized Search
- Setting Severe Alert Warning Behavior
- Defining General AirWave Server Settings
- Defining AirWave Network Settings
- AirWave User Roles
- Creating AirWave Users
- Configuring Login Message, TACACS+, RADIUS, and LDAP Authentication
- Enabling AirWave to Manage Your Devices
- Setting Up Device Types
- Configuring Cisco WLSE and WLSE Rogue Scanning
- Configuring ACS Servers
- Integrating AirWave with an Existing Network Management Solution (NMS)
- Auditing PCI Compliance on the Network
- Deploying WMS Offload
- Chapter 4 Configuring and Using Device Groups
- AirWave Groups Overview
- Configuring Basic Group Settings
- Adding and Configuring Group AAA Servers
- Configuring Group Security Settings
- Configuring Group SSIDs and VLANs
- Configuring Radio Settings for Device Groups
- Cisco WLC Group Configuration
- Accessing Cisco WLC Configuration
- Navigating Cisco WLC Configuration
- Configuring WLANs for Cisco WLC Devices
- Defining and Configuring LWAPP AP Groups for Cisco Devices
- Viewing and Creating Cisco AP Groups
- Configuring Cisco Controller Settings
- Configuring Wireless Parameters for Cisco Controllers
- Configuring Cisco WLC Security Parameters and Functions
- Configuring Management Settings for Cisco WLC
- Configuring Group PTMP Settings
- Configuring Proxim Mesh Radio Settings
- Configuring Group MAC Access Control Lists
- Specifying Minimum Firmware Versions for APs in a Group
- Comparing Device Groups
- Deleting a Group
- Changing Multiple Group Configurations
- Modifying Multiple Devices
- Using Global Groups for Group Configuration
- Chapter 5 Discovering, Adding, and Managing Devices
- Device Discovery Overview
- Discovering and Adding Devices
- Monitoring Devices
- Viewing Device Monitoring Statistics
- Understanding the APs/Devices > Monitor Pages for All Device Types
- Monitoring Data Specific to Wireless Devices
- Evaluating Radio Statistics for an AP
- Monitoring Data for Mesh Devices
- Monitoring Data for Wired Devices (Routers and Switches)
- Understanding the APs/Devices > Interfaces Page
- Auditing Device Configuration
- Using Device Folders (Optional)
- Configuring and Managing Devices
- Troubleshooting a Newly Discovered Down Device
- Setting up Spectrum Analysis in AirWave
- Chapter 6 Creating and Using Templates
- Group Templates
- Viewing and Adding Templates
- Configuring General Template Files and Variables
- Configuring Templates for Dell PowerConnect W-Instant
- Configuring Templates for AirMesh
- Configuring Cisco IOS Templates
- Configuring Cisco Catalyst Switch Templates
- Configuring Symbol Controller / HP WESM Templates
- Configuring a Global Template
- Chapter 7 Using RAPIDS and Rogue Classification
- Chapter 8 Performing Daily Administration in AirWave
- Monitoring and Supporting AirWave with the System Pages
- Monitoring and Supporting WLAN Clients
- Overview of the Clients Pages
- Monitoring WLAN Users in the Clients > Connected and Clients > All Pages
- Monitoring Rogue Clients With the Clients > Rogue Clients Page
- Supporting Guest WLAN Users With the Clients > Guest Users Page
- Supporting VPN Users with the Clients > VPN Sessions Page
- Supporting RFID Tags With the Clients > Tags Page
- Evaluating and Diagnosing User Status and Issues
- Managing Mobile Devices with SOTI MobiControl and AirWave
- Monitoring and Supporting AirWave with the Home Pages
- Monitoring AirWave with the Home > Overview Page
- Viewing and Updating License Information
- Searching AirWave with the Home > Search Page
- Accessing AirWave Documentation
- Configuring Your Own User Information with the Home > User Info Page
- Using the System > Configuration Change Jobs Page
- Using the System > Firmware Upgrade Jobs Page
- Using the System > Performance Page
- Supporting AirWave Servers with the Master Console
- Backing Up AirWave
- Using AirWave Failover for Backup
- Logging out of AirWave
- Chapter 9 Creating, Running, and Emailing Reports
- Overview of AirWave Reports
- Using Daily Reports
- Viewing Generated Reports
- Using Custom Reports
- Using the Dell License Report
- Using the Capacity Planning Report
- Using the Configuration Audit Report
- Using the Device Summary Report
- Using the Device Uptime Report
- Using the IDS Events Report
- Using the Inventory Report
- Using the Memory and CPU Utilization Report
- Using the Network Usage Report
- Using the New Rogue Devices Report
- Using the New Users Report
- Using the PCI Compliance Report
- Using the Port Usage Report
- Using the RADIUS Authentication Issues Report
- Using the RF Health Report
- Using the Rogue Clients Report
- Using the Rogue Containment Audit Report
- Using the Client Session Report
- Defining Reports
- Emailing and Exporting Reports
- Chapter 10 Using VisualRF
- Features
- Useful Terms
- Starting VisualRF
- Basic QuickView Navigation
- Using the Settings in the VisualRF > Setup Page
- Configuring QuickView Personal Preferences
- Increasing Location Accuracy
- Using QuickView to Assess RF Environments
- Planning and Provisioning
- Creating a New Campus
- Creating a New Building in a Campus
- Importing a Floor Plan
- Editing a Floor Plan Image
- Cropping the Floor Plan Image
- Sizing a Non-CAD Floor Plan
- Removing Color from a Floor Plan Image
- Assigning Campus, Building and Floor Numbers
- Assigning Optional Planner, Owner, or Installer Information for the Floor Plan
- Controlling the Layers in the Uploaded Floor Plan (CAD only)
- Error Checking of CAD Images
- Last Steps in Editing an Uploaded Image
- Provisioning Existing Access Points onto the Floor Plan
- Automatically Provisioning APs onto a Floor Plan
- Tweaking a Planning Region
- Auto-Matching Planned Devices
- Printing a Bill of Materials Report
- Importing and Exporting in VisualRF
- VisualRF Location APIs
- About VisualRF Plan
- Appendix A Setting Up Dell PowerConnect-W Instant in AirWave
- Overview of Dell PowerConnect W-Instant
- Using Dell PowerConnect W-Instant with AirWave
- Setting up Dell PowerConnect-W Instant
- Remaining Manual Admin Tasks in AirWave
- Adding Additional Instant APs to AirWave
- Changing the Mode to Monitor Only for New Instant Devices
- AirWave Pages with Instant-Specific Features
- Other Available Features
- Known Issues of the Dell PowerConnect-W Instant Integration with AirWave
- Index
Dell PowerConnect W-AirWave 7.5 | User Guide Performing Daily Administration in AirWave | 189
Chapter 8
Performing Daily Administration in
AirWave
Daily WLAN administration often entails network monitoring, supporting WLAN and AirWave users, and
monitoring AirWave system operations.
This chapter contains the following administration procedures:
“Monitoring and Supporting AirWave with the System Pages” on page189
“Monitoring and Supporting WLAN Clients” on page202
“Evaluating and Diagnosing User Status and Issues” on page210
“Managing Mobile Devices with SOTI MobiControl and AirWave” on page214
“Monitoring and Supporting AirWave with the Home Pages” on page216
“Supporting AirWave Servers with the Master Console” on page226
“Backing Up AirWave” on page229
“Using AirWave Failover for Backup” on page230
“Logging out of AirWave” on page232
Monitoring and Supporting AirWave with the System Pages
The System pages provide a centralized location for system-wide AirWave data and settings. Apart from Triggers,
Alerts, and Backups pages that are described elsewhere in this chapter, the remaining pages of the System section
are as follows:
System > Status—Displays status of all AirWave services and links to their log pages. Refer to “Using the
System > Status Page” on page189.
System > Syslog & Traps—Displays all syslog messages and SNMP traps that AirWave receives. Refer to
“Viewing Device Events in System > Syslog & Traps” on page191.
System > Event Log—This useful debugging tool keeps a list of recent AirWave events, including APs
coming up and down, services restarting, and most AirWave-related errors as well as the user that initiated the
action. Refer to “Using the System > Event Log Page” on page192.
System > Triggers—View and edit triggering conditions that cause AirWave to send out alert notifications.
Refer to “Viewing, Delivering and Responding to Triggers and Alerts” on page193.
System > Alerts—View or acknowledge alerts sent out by the system and use the Triggering Agent links to
drill down to the device that triggered the alert. Refer to “Viewing Alerts” on page200.
System > Backups— View the backup files that are run nightly. Refer to “Backing Up AirWave” on page229.
System > Configuration Change Jobs—Manages configuration changes in AirWave. Refer to “Using the
System > Configuration Change Jobs Page” on page222.
System > Firmware Upgrade Jobs—Displays information about current and scheduled firmware upgrades.
Refer to “Using the System > Firmware Upgrade Jobs Page” on page222.
System > Performance—Displays basic AirWave hardware information as well as resource usage over time.
Refer to “Using the System > Performance Page” on page223.
Using the System > Status Page
The System > Status page displays the status of all of AirWave services. Services will either be OK, Disabled, or
Down. If any service is Down (displayed in red) please contact Dell support at support.dell.com. The Reboot