Users Guide

210 | Performing Daily Administration in AirWave Dell PowerConnect W-AirWave 7.5 | User Guide
from the controller in a table on this page. Figure 149 illustrates this page, and Table 121 describes fields and
information displayed.
Figure 149 Clients > Tags Page Illustration
 To edit the name of the tag, or to add notes to the tag's record, select the pencil icon next to the entry in the
list. You can then add or change the name and add notes like “maternity ward inventory” or “Chicago
warehouse,” as two examples.
 The Inactive Tag trigger can be used to generate an alert if a tag is not reported to AirWave after a certain
interval. This can help to identify lost or stolen inventory. For more information about enabling this trigger,
refer to the section “Monitoring and Supporting AirWave with the System Pages” on page189.
Evaluating and Diagnosing User Status and Issues
If a WLAN user reports difficulty with the wireless network, the administration or Helpdesk personnel can view
and process related user information from the Client Detail and Diagnostic pages. This section describes these
two pages as follows:
 Evaluating User Status with the Clients > Client Detail Page
 Evaluating Client Status with the Clients > Diagnostics Page
Evaluating User Status with the Clients > Client Detail Page
The Clients > Client Detail page is a focused subtab that becomes visible when you select a specific WLAN
user. Access the Clients > Client Detail page by selecting the MAC Address link for a specific user from one of
the following pages:
NOTE: The Vendor, Battery Level, and Chirp Interval columns can be filtered using the funnel icon ( ).
Table 121 Clients > Tags Fields
Field Description
Name Displays the user-editable name associated with the tag.
MAC Address Displays the MAC address of the AP that reported the tag.
Vendor Displays the vendor of the tag (Aeroscout, PanGo and Newbury)—display all or filter by type.
Battery Level Displays battery information—filterable in drop-down menu at the top of the column; is not displayed for
Aeroscout tags.
Chirp Interval Displays the tag chirp frequency or interval, filterable from the drop-down menu at the top of the column.
Note that the chirp interval from the RFID tag influences the battery life of active tags as well as search
times. If a tag chirps with very long chirp interval, it may take longer time for the location engine to
accurately measure x and y coordinates.
Last Seen Date and time the tag was last reported to AirWave.
Closest AP The AP that last reported the tag to the controller (linked to the AP monitoring page in AirWave).