Setup Guide

49 | Increasing Location Accuracy Dell Networking W-AirWave 8.0 | Best Practices Guide
Troubleshooting RTLS
You can use either the WebUI or CLI to ensure the RTLS service is running on your AirWave server.
Using the WebUI to See Status
1. In the AirWave WebUI, navigate to the System > Status page.
2. Scroll down through the Services list to locate the RTLS service, as shown below.
Figure 32:RTLS System Status
Using the CLI
Use SSH to access the command-line interface of your AirWave server, and issue the following commands:
[root@AMPServer]# daemons | grep RTLS
root 17859 12809 0 10:35 ? 00:00:00 Daemon::RTLS
Issue the logs and tail rtls commands to check the RTLS log file and verify that Tag chirps are making it to the
AirWave server.
[root@AMPServer]# logs
[root@AMPServer]# tail rtls
payload:
00147aaf01000020001a1ec02b3200000001000000137aae0100000c001a1ec02b320000001a1e82b322590006ddf
f02
1224534900.588245 - got 96 bytes from 10.51.1.39 on port 5050
Mon Oct 20 13:35:00 2008: 1224534900.588338 - got 96 bytes from 10.51.1.39 on port 5050
payload:
0014c9c90100003c001a1ec050780000000200000013c9c70100000c001a1ec050780000000d54a7a280540001ddf
f020013c9c80100000c001a1ec050780000000cdb8ae9a9000006c4ff02
1224534900.588245 - got 96 bytes from 10.51.1.39 on port 5050
Mon Oct 20 13:35:00 2008: 1224534900.588338 - got 96 bytes from 10.51.1.39 on port 5050
payload:
0014c9c90100003c001a1ec050780000000200000013c9c70100000c001a1ec050780000000d54a7a280540001ddf
f020013c9c80100000c001a1ec050780000000cdb8ae9a9000006c4ff02
Ensure chirps are published to Airbus by snooping on RTLS tag reports.
[root@AMPServer]# airbus_snoop rtls_tag_report
Snooping on rtls_tag_report:
Mon Oct 20 13:49:03 2008 (1224535743.54077)
%
ap_mac => 00:1A:1E:C0:50:78
battery => 0
bssid => 00:1A:1E:85:07:80
channel => 1