Users Guide

252 | Performing Daily Administration in AWMS Dell PowerConnect W AirWave 7.1 | User Guide
 A summary table lists logs that appear on the System > Status page. These are used to diagnose AWMS
problems. Additional logs are available via SSH access in the /var/log and /tmp directories; AirWave support
engineers may request these logs for help in troubleshooting problems and will provide detailed instructions
on how to retrieve them. Table 128 describes the log information.
Using the System > Event Logs Page
The System > Event Logs page is a very useful debugging tool. The event log keeps a list of recent AWMS
events, including APs coming up and down, services restarting, and most AWMS related errors as well as the
user that initiated the action. Figure 176 illustrates this page, and Table 129 describes the page components.
Figure 176 Syste
m > Event Logs Page Illustration
Table 128 St
atus Log
Log Description
pgsql Logs database activity.
ssl_error_log Reports problems with the web server. This report is also
linked from the internal server error page that
displays on the web page; please send this log to AirWave support whenever reporting an internal
server error.
maillog Applies in cases where emailed reports or alerts do not arrive at the intend
ed recipient's address.
radius Displays error messages associated with RADIUS accountin
g.
async_logger Tracks many device processes, includin
g user-AP association.
config_verifier Logs device configuration checks.
config_pusher Logs errors in pushing configuration to devices.
visualrf.log Details errors and messages associated with the V
isualRF application.
Table 129 Event Logs Fields
Field Description
Time Date and time of the event.
User The AWMS user that triggered the event. When AWMS itself is resp
onsible for the event, System is
displayed as the user.