Users Guide

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8 | Dell PowerConnect W AirWave 7.1 | User Guide

Chapter 9 Creating, Running, and Emailing Reports ....................................................................261

Overview of AWMS Reports......................................................................................................... 261

Reports > Definitions Page Overview ................................................................................. 261

Reports > Generated Page Overview ................................................................................. 263

Using Daily Reports........................................................................................................................ 264

Viewing Generated Reports ................................................................................................. 264

Using Custom Reports ........................................................................................................... 265

Using the Capacity Planning Report ................................................................................... 266

Using the Configuration Audit Report ................................................................................. 267

Using the Device Summary Report ..................................................................................... 268

Using the Device Uptime Report.......................................................................................... 271

Using the IDS Events Report ................................................................................................ 272

Using the Inventory Report ...................................................................................................273

Using the Memory and CPU Usage Report ........................................................................274

Using the Network Usage Report........................................................................................276

Using the New Rogue Devices Report ............................................................................... 277

Using the New Users Report ................................................................................................280

Using the PCI Compliance Report ....................................................................................... 281

Using the Port Usage Report................................................................................................282

Using the RADIUS Authentication Issues Report ............................................................. 284

Using the Rogue Containment Audit Report ...................................................................... 284

Using the User Session Report ............................................................................................ 285

Defining Reports ............................................................................................................................. 289

Emailing and Exporting Reports ................................................................................................... 292

Emailing Reports in General Email Applications ............................................................... 292

Emailing Reports to Smarthost............................................................................................. 292

Exporting Reports to XML or CSV ........................................................................................293

Transferring Reports Using FTP........................................................................................... 293

Chapter 10 Using the AWMS Helpdesk............................................................................................295

AWMS Helpdesk Overview .......................................................................................................... 295

Monitoring Incidents with Helpdesk ........................................................................................... 296

Creating a New Incident with Helpdesk..................................................................................... 297

Creating New Snapshots or Incident Relationships................................................................. 298

Using the Helpdesk Tab with an Existing Remedy Server....................................................... 299

Appendix A Package Management for AWMS................................................................................303

Yum for AWMS ............................................................................................................................... 303

Appendix B Third-Party Security Integration for AWMS ...............................................................305

Bluesocket Integration .................................................................................................................. 305

Bluesocket Configuration ............................................................................................. 305

ReefEdge Integration ..................................................................................................................... 305

ReefEdge Configuration ................................................................................................306

HP ProCurve 700wl Series Secure Access Controllers Integration ...................................... 306

Example Network Configuration .......................................................................................... 306

HP ProCurve 700wl Series Configuration...........................................................................306

Appendix C Access Point Notes.........................................................................................................309

Resetting Cisco (VxWorks) Access Points................................................................................. 309

Connecting to the AP .............................................................................................................309

Determining the Boot-Block Version .................................................................................. 310

Resetting the AP (for Boot-Block Versions from 1.02 to 11.06)....................................... 310

Resetting the AP (for Boot-Block Versions 11.07 and Higher)........................................ 310