Administrator Guide

Field Description
Multiple Sessions form. For more information, see "Disconnecting Multiple Active Sessions " on page 39.
List
Accounts
To view and work with the guest accounts associated with a session, click the session’s row in the
list, then click its link. The Guest Manager Accounts view opens. See "Managing Single Guest
Accounts " on page 64 for more information.
Filter To display only sessions that meet certain criteria, click the tab. For more information, see "Filtering
the List of Active Sessions" on page 38.
SMS To send SMS notifications to visitors, click the tab. For more information, see "Sending Multiple SMS
Alerts " on page 39.
More
Options
To include additional fields in the Active Sessions list, or delete fields from it, click the tab. The
Customize View Fields page opens. For more information, see "Editing Forms " on page 306.
Paging Con-
trol
You can use the paging control at the bottom of the list to jump forwards or backwards by one page,
or to the first or last page of the list. You can also click an individual page number to jump directly to
that page.
Table 8: Active Sessions List View(Continued)
Session States
A session may be in one of three possible states:
l Active—An active session is one for which the RADIUS server has received an accounting start message
and has not received a stop message, which indicates that service is being provided by a NAS on behalf of an
authorized client.
While a session is in progress, the NAS sends interim accounting update messages to the RADIUS server.
This maintains up-to-date traffic statistics and keeps the session active. The frequency of the accounting
update messages is configurable in the RADIUS server.
l Stale—If an accounting stop message is never sent for a session—for example, if the visitor does not log
out— that session will remain open. After 24 hours without an accounting update indicating session traffic,
the session is considered ‘stale’ and is not counted towards the active sessions limit for a visitor account. To
ensure that accounting statistics are correct, you should check the list for stale sessions and close them.
l Closed—A session ends when the visitor logs out or if the session is disconnected. When a session is
explicitly ended in either of these ways, the NAS sends an accounting stop message to the RADIUS server.
This closes the session. No further accounting updates are possible for a closed session.
RFC 3576 Dynamic Authorization
Dynamic Authorization describes the ability to make changes to a visitor account’s session while it is in
progress. This includes disconnecting a session, or updating some aspect of the authorization for the session.
The Active Sessions page provides two Dynamic Authorization capabilities that apply to currently active
sessions:
l Disconnect causes a Disconnect-Request message to be sent to the NAS for an active session,
requesting that the NAS terminate the session immediately. The NAS should respond with a Disconnect-ACK
message if the session was terminated or Disconnect-NAK if the session was not terminated.
Dell Networking W-ClearPass Guest 6.6 | User Guide W-ClearPass Guest Manager | 37