Users Guide

578 | Administration Dell Networking W-ClearPass Policy Manager 6.6 | User Guide
Figure 570: Application License Activated
Offline Activation: Creating a Case to Receive the Activation Key
If you are not connected to the Internet, you must submit a case through the HP Enterprise My Networking
portal:
1. In the Offline Activation section, click Download to download an activation request token from the
Policy Manager server.
2. Go to the My Networking Portal and log in.
3. Click the Support link.
4. Click Open/View Case.
This will show all the cases you have submitted to Support.
5. Click Open a New Case.
The Case Submission form is displayed.
6. In the Case Submission > Problem Details section, complete all the fields in the Case Submission form as
shown in Figure 571.