Administrator Guide

To enable a more secure password reset operation, first enable the secret_question and secret_answer
fields to the registration form. The default appearance of these fields is shown below:
Next, enable the Required Field option in the Self-Service Portal properties. Setting this to (Secret Question)
will ask the guest the secret_question and will only permit the password to be reset if the guest supplies the
correct secret_answer value.
With these settings, the user interface for resetting the password now includes a question and answer prompt
after the username has been determined:
Selecting a different value for the β€œRequired Field” allows other fields of the visitor account to be checked.
These fields should be part of the registration form. For example, selecting the visitor_name field as the
β€œRequired Field” results in a Reset Password form like this:
Dell Networking W-ClearPass Guest 6.5.0 | User Guide Configuration | 317