Administrator Guide
560 | Administration Dell Networking W-ClearPass Policy Manager 6.5 | User Guide
2. In the Firmware & Patch Updates section, observe the Status column.
3. To bring up the dialog that shows the logs, click the Installed link.
4. To uninstall the patch or software update, click Uninstall.
The Install Update screen closes and the software is uninstalled.
Updating the Policy Manager Software
In the background, the Policy Manager Publisher node acts as master. Administration, configuration, and
database write operations are allowed only on this master node. The Policy Manager appliance defaults to a
Publisher node unless it is made a Subscriber node. A Policy Manager cluster can contain only one Publisher
node. Cluster commands can be used to change the state of the node, hence the Publisher can be made a
Subscriber.
MySQL is supported in versions 6.0 and newer. Dell does not ship MySQL drivers by default. If you require MySQL,
contact Dell support to get the required patch. This patch does not persist across upgrades, so customers using
MySQL should contact support before they upgrade.
This section describes the following topics:
l Upgrade the Image on a Single Policy Manager Appliance on page 560
l Upgrade the Image on all Appliances on page 560
Upgrade the Image on a Single Policy Manager Appliance
Perform these steps to upgrade the image on a single Policy Manager appliance:
1. From the Dell Networking W-ClearPass Policy Manager UI, navigate to Administration > Agents and
Software Updates > Software Updates.
l If a Subscription IDis entered, the server can communicate with the Web service. Available upgrades will
be listed in the Firmware & Patches table. Download and install the upgrade, and then reboot the server.
l If the Subscription ID is not entered, or if the appliance cannot communicate with the Web service, click
Import Updates to upload the upgrade image that you received from Support (or through other
means). Imported updates appears in the table and can be installed by clicking the Install button. The
upgrade file is now available and can be specified in the system upgrade CLI command.
Alternatively, transfer the image file to a Policy Manager external machine and make it available via http or SSH.
1. Login to the Policy Manager appliance as appadmin user.
2. Use the system upgrade command, which upgrades your second partition, then reboot. Policy Manager
boots with the upgraded image.
If you access the appliance via serial console, you should also be able to boot with the previous image by choosing
that image in the Grub boot screen.
3. Verify that all configuration and session logs are restored and all services are running. Also verify that node-
specific configuration such as the server certificate, log configuration and server parameters are also
restored.
Upgrade the Image on all Appliances
Perform these steps to upgrade the image on all appliances in a Policy Manager cluster:
1. Upgrade the publisher Policy Manager first, and reboot with the new image.