Deployment Guide

Dell Networking W-ClearPass Guest 6.1 | Deployment Guide W-ClearPass Guest Overview | 19
Chapter 2
W-ClearPass Guest Overview
This chapter explains the terms, concepts, processes, and equipment involved in managing visitor access to a
network, and helps you understand how Dell Networking W-ClearPass Guest can be successfully integrated into your
network infrastructure. It is intended for network architects, IT administrators, and security consultants who are
planning to deploy visitor access, or who are in the early stages of deploying a visitor access solution.
This chapter includes the following sections:
l "About Dell Networking W-ClearPass Guest" on page 19
l "Visitor Access Scenarios" on page 20
l "Reference Network Diagram" on page 20
l "Key Interactions" on page 21
l "AAA Framework" on page 22
l "Key Features" on page 23
l "Visitor Management Terminology" on page 24
l "W-ClearPass Guest Deployment Process" on page 25
l "AirGroup Deployment Process" on page 27
l "Documentation and User Assistance" on page 28
l "Use of Cookies" on page 29
About Dell Networking W-ClearPass Guest
Dell Networking W-ClearPass Guest provides a simple and personalized user interface through which operational
staff can quickly and securely manage visitor network access. It gives your non-technical staff controlled access to a
dedicated visitor management user database. Through a customizable Web portal, your staff can easily create an
account, reset a password, or set an expiry time for visitors. Access permissions to ClearPass Guest functions are
controlled through an operator profile that can be integrated with an LDAP server or Active Directory login.
Visitors can be registered at reception and provisioned with an individual guest account that defines their visitor
profile and the duration of their visit. The visitor can be given a printed customized receipt with account details, or
the receipt can be delivered wirelessly using the integrated SMS services. Companies are also able to pre-generate
custom scratch cards, each with a defined network access time, which can then be handed out in a corporate
environment or sold in public access scenarios.
You can use the customization features to define settings that allow your visitors to self-provision their own guest
accounts. Visitors register through a branded and customized Web portal, ensuring a streamlined and professional
experience. Surveys can also be presented during the self-registration process and the data stored for later analysis and
reporting, providing additional insight to your visitors and their network usage.
ClearPass Guest integrates with all leading wireless and NAC solutions through a flexible definition point, ClearPass
Policy Manager. This ensures that IT administrators have a standard integration with the network security
framework, but gives operational staff the user interface they require.