Users Guide
358 | Administration Dell Networking W-ClearPass Policy Manager 6.3 |îUser Guide
Figure 361: Collect Logs
3. Enter a filename and add the .tar.gz extension to the filename.
4. Select the types of logging information you want to collect:
n System Logs
n Logs from all Policy Manager services
n Capture network packets for the specified duration. Use this with caution, and use this only when you want
to debug a problem. System performance can be severely impacted.
n Diagnostic dumps from Policy Manager services
n Backup CPPMîConfiguration data
5. Enter the time period of the information you want to collect. Either:
n Enter a number of days. The end of the time period will be defined as the moment you start the collection
and the beginning will be 24 hours multiplied by how many days you enter.
n Click the Specify date range check box, then enter a Start date and End date in yyyy.mm.dd format.
6. Click Start. You'll see the progress of the information collection.
7. Click Close to finish or click Download File to save the log file to your computer.
The following information is useful if you are attempting to open a capture file (.cap or .pcap) using WireShark. First,
untar or unzip the file (based on the file extension). When the entire file is extracted, navigate to the PacketCapture
folder. Within this folder, you will see a file with a .cap extension. WireShark can be used to open this file and study the
network traffic.
Backup
Navigate to the Administration > Server Manager > Server Configuration page, and click on the Back Up button.
This action can also be performed using the "backup" CLIîcommand.