Users Guide

Parameter Description
Name Text name of session.
Type Indicates if the session is a one-time session or a periodic session. Move the cursor over
the entry to view the schedule of the session.
Support
Contact
The email address of the support contact.
Status
Provides the session state. Available states are:
l Saving
l Scheduled
l Initiated
l Running
l Terminated
l Failed
NOTE: A session in any of Scheduled, Terminated, and Failed states can be edited and
saved. Only a session in Running state can be Terminated by selecting that session and
clicking Terminate. A session in any of Scheduled, Terminated and Failed states can be
deleted by selecting that session and clicking Delete. If a session fails, the Event Viewer
will indicate the cause of failure.
Timestamp The server time when the status was last updated.
Table 276: Remote Assistance Session Page Parameters
Adding a Remote Assistance Session
The Administrator can click the Add Session link to create a session on a ClearPass Policy Manager server in the
cluster. Sessions can only be saved and deleted from the Publisher in a cluster. Sessions can be terminated from a
Publisher or from Subscribers in a cluster.
To set up a session, click Add Session.
Table 277: Add Session Page
Parameter Description
Session
Name
Text name of session.
Table 278: Add Session Page Parameters
Dell Networking W-ClearPass Policy Manager 6.3 | User Guide Administration | 417