Users Guide

576 | OnGuard Dissolvable Agent DellNetworking W-ClearPass Policy Manager 6.4 |User Guide
9. Take the appropriate actions to fix the issues listed in remediation and agent enforcement messages and
click Scan Again. Repeat this step till the client becomes healthy. Once the client is healthy, you can access
the destination URL.
10.You can track the events with the end-to-end flow in the Access Tracker page. The following figure shows
an example of the Access Tracker page with the native dissolvable agent flow:
Figure 474: Access Tracker Page
The Auto-launch feature works in the Native agents only and Java Only modes without user intervention to
click pop ups and options that are described in the complete end-to-end flow above except configuring Terms
in the ClearPass Guest Login page.
Auto-Login
The Native dissolvable agent supports Auto-Login method which eliminates the Require a Terms and
Conditions confirmation check box in the Guest Web Login page by avoiding the web page and submitting
automatically.
Troubleshooting
In Windows, Native Dissolvable Agent flow logs are available at %appdata%Aruba Networks/
ClearPassOnguard Temp/Logs. In MAC OS X, the Native dissolvable agent flow logs are available at
~/Library/Logs/ClearPassOnGuardTemp/logs.
Native Agents with Java Fallback Mode
The configuration steps for Native agents with or Java fallback work flow is similar to the Native agents
only mode. The posture assessment is performed based on your selection.
Configuring Native Agents with Java Fallback Mode
Use the following steps to configure the OnGuard Dissolvable Agent in Native agents with Java fallback
mode:
1. Select the Policy-initiated - An enforcement policy will control a change of authorization option
from the drop-down list in the Login Method field. The following figure shows an example configuration of
the Policy-initiated Login method: