Connectivity Guide

176 | Onboard + WorkSpace Dell Networking W-ClearPass Guest 6.2 | User Guide
l "Updating an Enterprise App" on page 175
About Managing Devices
WorkSpace can manage entire iOSdevices, providing data security for those who want to use their own devices on
your network but do not want to install and use the WorkSpace app.
Adding a Device to be Managed
To add a device to be managed:
1. Go to MDM Configuration > Deployment Options.
2. In the Mode drop-down list, select Selected - Only the following devices are MDMmanaged.
3. Click a device in the list.
4. Click Add a new Serial#.
5. Enter the device's Serial # and a Description.
In iOS, find the device's serial number by opening the Settings app, then tap General > About.
6. Click Save Changes.
Viewing Managed Device Information
To view managed device information:
1. Go to Managed Devices >MDM.
2. Click the name of a device.
3. Click Device Information.
The information provided about the device includes:
l Device technical information, including its name, model, capacity, OSversion, serial number, and UDID number.
l Security details
l Installed profiles
l Installed apps.
l Managed apps
l Timestamps
Removing a Managed Device
Managed devices are identified uniquely by their serial numbers. Removing a managed device means that the
MDMserver will no longer affect the device.
To remove a managed device:
1. Go to MDM Configuration >Deployment Options.
2. Click a device in the list.
3. Click Remove.
4. Click OK in the confirmation box.
5. Click Save Changes.
Viewing Details of an App on a Device
You can view a number of details of a managed app installed within the WorkSpace app. These details include not
just its name and ID, but its current status, its lock status, and its wipe status.