Users Guide

Dell PowerConnect W-Series Instant Access Point 6.2.0.0-3.2.0.0 | User Guide 249 | Alert Types and Management
Chapter 26
Alert Types and Management
Alert Types
Alerts are generated when a user encounters problems accessing or connecting to the Wi-Fi
network. These alerts enable you to troubleshoot the problems. The alerts that are generated on
DellW-Instant can be categorized as follows:
l 802.11 related association and authentication failure alerts.
l 802.1X related mode and key mismatch, server, and client time-out failure alerts.
l IP address related failure - Static IP address or DHCP related alerts.
Table 44 displays a list of alerts that are generated on the DellW-Instant network.
Type
Code
Description Details Corrective Actions
100101 Internal error
The W-IAP has
encountered an internal
error for this client.
Contact the Dell customer
support team.
100102
Unknown SSID in
association request
The W-IAP cannot allow
this client to associate
because the association
request received contains
an unknown SSID.
Identify the client and
check its Wi-Fi driver and
manager software.
100103
Mismatched
authen-
tication/encryption
setting
The W-IAP cannot allow
this client to associate
because its authentication
or encryption settings do
not match W-IAP's
configuration.
Ascertain the correct
authentication or
encryption settings and try
to associate again.
100104
Unsupported 802.11
rate
The W-IAP cannot allow
this client to associate
because it does not
support the 802.11 rate
requested by this client.
Check the configuration on
the W-IAP to see if the
desired rate can be
supported; if not, consider
replacing the W-IAP with
another model that can
support the rate.
100105
Maximum capacity
reached on W-IAP
The W-IAP has reached
maximum capacity and
cannot accommodate any
more clients.
Consider expanding
capacity by installing
additional W-IAPs or
balance load by relocating
W-IAPs.
100206 Invalid MAC Address
The W-IAP cannot
This condition may be
Table 44 - Alerts List