Users Guide
Dell PowerConnect W-Series Instant Access Point 6.2.0.0-3.2.0.0 | User Guide 289 | Troubleshooting
Appendix D
Troubleshooting
The Support module DellW-Instant provides CLI commands to view logs for APs.
Viewing Logs
To view the log information for APs:
1. At the top right corner of Dell W-Series Instant UI, click Support. The Support window
appears.
2. Select the required option from the Command drop-down list. For example, AP ARM
Configuration.
3. Select All Access Points or a specific W-IAP from the Target drop-down list for which you
want to view the AP ARM Configuration.
4. Click Run.
Support Commands
You can view the following information for each access point in the DellW-Instant network using
the support window:
l AP 3G/4G Status—Displays the cellular status of the W-IAPs.
l AP 802.1X Statistics— Displays the 802.1X statistics of the selected W-IAP.
l AP Access Rule Table— Displays all the ACL rules of the selected W-IAP.
l AP Active— Displays all the APs of Instant.
l AP Airgroup Cache— Displays the Bonjour mDNS records for the selected W-IAP(s).
l AP Airgroup CPPM Entries —Displays the AirGroup CPPM policies of the registered
devices.
l AP Airgroup CPPM Servers— Displays the AirGroup CPPM server information.
l AP Airgroup Debug Statistics— Displays the debug statistics for the selected W-IAP(s).
l AP Airgroup Servers— Displays information about the Bonjour devices which supports
Airprint and Airplay services for the selected W-IAP(s).
l AP Airgroup User— Displays the IP/MAC address, device name, VLAN, type of connection of
the Bonjour devices for the selected W-IAP(s).
l AP Allowed Channels— Displays information of the allowed channels for the selected W-IAP.
l AP All Supported Timezones— Displays all the supported time zones of Instant.
l AP ARM Bandwidth Management— Displays bandwidth management information for the
selected W-IAP.
l AP ARM Channels— Displays channels of ARM in the selected W-IAP.
l AP ARM Configuration— Displays configuration of ARM in the selected W-IAP.