Concept Guide

72 | Instant User Interface Dell Networking W-Series Instant 6.4.3.1-4.2.0.0 | User Guide
Type and
Description
Code
Description Details Corrective Actions
100104 Unsupported 802.11 rate The AP cannot allow this
client to associate because
it does not support the
802.11 rate requested by
this client.
Check the configuration on the W-
IAP to see if the desired rate can
be supported; if not, consider
replacing the W-IAP with another
model that can support the rate.
100105 Maximum capacity reached
on AP
The AP has reached
maximum capacity and
cannot accommodate any
more clients
Consider expanding capacity by
installing additional W-IAPs or
balance load by relocating W-IAPs.
100206 Invalid MAC Address The AP cannot authenticate
this client because its MAC
address is not valid.
This condition may be indicative of
a misbehaving client. Try to locate
the client device and check its
hardware and software.
100307 Client blocked due to
repeated authentication
failures
The AP is temporarily
blocking the 802.1x
authentication request from
this client because the
credentials provided have
been rejected by the
RADIUS server too many
times.
Identify the client and check its
802.1X credentials.
100308 RADIUS server connection
failure
The AP cannot authenticate
this client using 802.1x
because the RADIUS server
did not respond to the
authentication request. If
the AP is using the internal
RADIUS server, recommend
checking the related
configuration as well as the
installed certificate and
passphrase.
If the W-IAP is using the internal
RADIUS server, it is recommended
that you check the related
configuration as well as the
installed certificate and
passphrase.
If the W-IAP is using an external
RADIUS server, check if there are
any issues with the RADIUS server
and try connecting again.
100309 RADIUS server
authentication failure
The AP cannot authenticate
this client using 802.1X,
because the RADIUS server
rejected the authentication
credentials (password, etc)
provided by the client.
Ascertain the correct
authentication credentials and log
in again.
Table 16: Alerts list