User Guide

Important Information
Dell Docking Station drivers (Realtek USB GBE Ethernet Controller Driver) are required to be installed before using the docking
station for full functionality. Dell recommends updating the system BIOS and graphics driver to the latest version before using
the docking station. Older BIOS versions and drivers could result in the docking station not being recognized by your system or
not functioning optimally.
Dell highly recommends the following applications to automate the installation of BIOS, firmware, driver, and critical updates
specific to your system and docking station:
● Dell | Update - for Dell XPS, Inspiron or Vostro systems only.
● Dell Command | Update - for Dell Latitude, Dell Precision, or XPS systems.
These applications are available for download on the Drivers & Downloads page for your product at www.dell.com/support
Updating the Dell Docking Station WD19S driver set
To fully support the new generation Dell Docking Station WD19S, it is highly recommended to install the following BIOS/Drivers
on a 64–bit Windows operating system:
1. Go to www.dell.com/support and click Detect Product to Autodefect your product, or enter your system’s Service Tag in
the Enter a Service Tag or Express Service Code field, or click View Products to browse to your system model.
2. Flash the latest BIOS available for the system. This is available for download at dell.com/support under the “BIOS” section.
Restart the system before the next step.
3. Install the latest Intel HD/NVIDIA/AMD Graphics drivers available for the system. This is available for download at
www.dell.com/support/drivers. Restart the system before the next step.
4. Install the Realtek USB GBE Ethernet Controller Driver for Dell Dock WD19S available for your system. This is available
for download at dell.com/support under the “Docks/Stand” section.
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12 Important Information