Owner's Manual

2. In the Command window, type "cd\" and press the Enter key to navigate to the root directory.
3. Type "ipconfig" and press the Enter key. Your IP address should appear on the screen. If not, contact your service
provider.
Your server settings may be incorrect.
1. In Internet Explorer, select Internet Options > Connections from the Tools menu.
2. In Dial Up and Virtual Private Network Setting double-click on 3G Connection.
3. Check the appropriate boxes if you are using a proxy server.
You may be experiencing DNS server problems
1. From the Start menu, select Run. In the Run window, type "Command" in the Open box and click OK.
2. At the c: prompt, type "PING www.dell.com".
Response: Unknown host www.dell.com. This usually indicates a faulty DNS. Call your service provider.
Response: Pinging www.dell.com with 32 bytes of data. This indicates the DNS is working properly even if you
do not receive a reply.
No information appears in the status window when I have GPS enabled
The system must be outside or have a reasonably clear view of the sky. Try moving your notebook computer outside or
near a window.
GPS may not be enabled. To enable GPS:
1. In the Main window, select GPS Status from the Tools menu, or click the GPS Status button in the tool bar.
2. In the GPS Status window, click Start GPS.
If the GPS position cannot be obtained within 5 minutes, a warning message appears: “Unable to obtain a GPS fix.
Please make sure you have a clear view of the sky. Would you like to stop GPS?” Make sure the system has a clear
view of the sky and click Continue Searching, or click Stop.
3. Once location information appears in the GPS window, open the mapping software and configure the correct COM
port. The GPS COM port can be found in the GPS Status window.
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About Self-Diagnostics
Self-Diagnostics allows you to diagnose problems with the mobile broadband card. Some of the problems such as bad driver
installation, poor network coverage, and unprovisioned Dell Mobile Broadband Card can be detected. Self-Diagnostics performs the
following tests:
Software Test verifies that your drivers are installed correctly.
Hardware Test verifies the full functionality of the mobile broadband card.
Network Test verifies that the network is online available.