Owner's Manual

coverage with your service provider at http://www.sprint.com.

Question: Why are the signal strength bars on my phone and computer different

when they are sitting next to each other?

Answer: Data coverage areas and phone coverage areas do not always coincide. You are probably in an area with weaker data

coverage than cellphone coverage. Check for data coverage with your service provider.

Question: I have an indication of good signal strength but I am unable to connect.

Why?

Answer: The Signal Strength bar displays the strength of the cellular signal. In order to attach to the network, you also need to

have subscribed to the service. Check with your service provider to ensure your service is activated.

Question: How can I check the quality of my connection?

Answer: The Signal Strength bar, located on the Main Window, indicates the quality of the signal. If two or more bars are shaded,

the signal strength is good. If fewer than two bars are shaded, the signal strength is weak, and it may be difficult to establish and

maintain a network connection. Contact your service provider about coverage for weak signals.

Question: How do I find out what version of the software I'm using?

Answer: Software includes the Dell Mobile Broadband Card Utility and corresponding drivers. New versions of software will bundle

this utility and drivers together. In the main window click on Help and select About. The software version, release date, and

http://support.dell.com.

Question: How do I find out what version of firmware my mobile broadband card is

using?

Answer: Firmware is software that runs internally on the Dell Mobile Broadband Card. In the Main window, click on File and select

Properties. The firmware version will be displayed.

Question: Where can I get the drivers for this product?

Answer: The drivers are integrated into the Dell Mobile Broadband Card Utility software. For updated drivers, go to

http://support.dell.com.

Question: How can I perform a self-diagnostic?

Answer: See Self-Diagnostics for instructions on performing a self-diagnostic.

Question: How do I determine if my system supports GPS?

Answer: The Dell Mobile Broadband Card Utility determines whether your system supports GPS during installation.