Administrator Guide

1. FR: Media type video/x-264
2. FR: Media type audio/mpeg
For information about basic operations on Citrix HDX ash redirection and policies congurations, see Citrix documentation.
Known Issues
a. Playback ash videos in Internet Explorer browser with normal security settings.
b. Playback with videos ≤ 720p; the 1080p video may show graphic issue.
c. Playback full screen video with resolution ≤ 1920 x 1200; for example, full screen playback with ThinOS resolution 1920 x
1200; in 2560 x 1600 full screen video there could be graphic issues.
d. After ash video is loaded it will stay in initial size; for example, resizing browser will not resize the video content; it is same
behavior with Citrix HDX FR Linux client.
e. Only English font is supported; for example, subtitles in other languages will not be properly displayed.
f. In some scenario the video shows no content initially; when user resizes browser the video appears normally; it is likely to
happen with x86 desktops and is a known issue for Citrix HDX FR Linux client.
g. Playback with videos that can work with HDX FR on Linux or Windows client: There are a number of videos/websites
known as not working with Citrix HDX FR solution such as msn.com, espn.com, movies.yahoo.com, and dell.com. Flash
videos simply cannot load with these websites using HDX FR solution. Some of them are working periodically; for example,
videos on dell.com were working well during this Feb/March but stopped working afterwards; the results can vary
depending on user location as well (US/Europe/Asia). It is therefore recommended to make sure the target videos work
with HDX FR on Linux or Windows, before working with it on ThinOS.
h. The solution on ThinOS is based on Citrix HDX FR Linux version. It is advised to compare with Linux client in case of any
issues.
i. Playback YouTube.com videos may run into some issues; for example, cannot show video unless user copy the URL and
paste it to the browser to visit again. In case any observation we recommend to compare with Linux client.
Conguring VMware
VMware virtualization allows you to run multiple virtual machines on a single physical machine. VMware Horizon Client is a locally
installed software application that communicates between View Connection Server and thin client operating system. It provides
access to centrally hosted virtual desktops from your thin clients.
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