Administrator Guide

● RTME operation system on ThinOS Lite is displayed as Linux.
● The RTME 1.8 feature on ThinOS Lite does not work with other versions of HDX RealTime connector due to known Citrix
limitation.
● If you change the audio device during an RTME call, the audio input or output might stop responding.
● Using similar hardwares, such as Dx0D, ThinOS Lite, Linux, and Windows (D90D7) produce similar video frame rate (20-30)
and video resolution (320-400). It produces better video quality using laptop or PC because of better CPU capability.
● In a video conference call, when different user is speaking, the on-screen video switches to the active user, but takes a few
seconds to switch over.
Tested devices—For information about the tested devices for RTME, see the latest Dell Wyse ThinOS Lite release Notes.
Verifying the RTME 2.x status
This section describes the working of RTME 2.x and how to verify the RTME status.
Salient Features
● Native SFB client menus and operations are available.
● Better initialization eliminates DNS confusions.
● Supports more call features, such as call delegation, and response group.
● Supports video codec H.264-UC, and audio codec SILK introduced by RTME 2.1.
● Call Admission Control support
● Bandwidth Policy Control
● DSCP/ QoS Configuration
● Ability to turn off version mismatch warnings for acceptable combinations of RealTime Connector and RealTime Media
Engine.
To verify the RTME status, do the following:
1. Install the correct connector on the remote desktop.
2. Install the correct package on the ThinOS Lite device.
3. Plug-in the audio/video devices.
NOTE: USB redirection must be disabled for audio or video devices.
4. Connect to the remote desktop using SFB client 2015.
5. Verify the RTME connector 2.2 icon on taskbar. The status is displayed as Connected.
6. Verify the About, and Settings options from the RTME connector 2.2 menu.
7. Verify the audio/video devices from SFB client menus.
8. Establish the video/audio calls.
9. Pick up the calls by either clicking the mouse or using the headset button.
10. Verify the Call Statistics from the RTME connector 2.2 menu.
NOTE: RTME 2.2 supports various call scenarios. For more information, refer to Citrix technical overview.
In RTME 2.2 version, USB Video Class (UVC) 1.1 and 1.5 Camera hardware encoding / H.264 (CAM) are supported. This is
applicable for qualified cameras only, for example Logitech C930e.
In RTME 2.3 version, the video performance of applications is designed for a lower CPU consumption. Therefore, the video
resolution may be downgraded compared to v2.2.
In the Call Statistics window, Video Codec = H.264-UC (CAM)) is displayed for P2P RTME video call in the Sent
column. For group calls with standard SFB, the call statistics displays Video Codec = H.264-UC (CAM) in the Sent
column. This improves video call quality/resolution compared to Video Codec H.264 (SW); for example: P2P video call
resolution upgrade from 480 x 270 to 640 x 360.
Known Issues with RTME 2.2 feature
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Configuring the connection broker