Administrator Guide

Table 27. RDP display capability matrix
Destination endpoint Maximum resolution per monitor
[Enable Force Span]
Maximum display support [Span
Monitors]
Windows 7 SP1 4096 (w) x 2048 (h) 4096 (w) x 2048 (h)
Windows 8.1 8192 x 8192 6 x 4K
Windows Server 2012 R2 8192 x 8192 6 x 4K
Windows 10 8192 x 8192 6 x 4K
Windows Server 2016 8192 x 8192 6 x 4K
RDP H.264
From ThinOS version 8.5.1, logs of H.264 and H.264-AVC444 are hidden and not displayed in the Event Log tab. In ThinOS
version 8.6, the H.264 resolution limitation is changed for different platforms.
The following table describes the RDP H.264 functionality matrix:
Table 28. RDP H.264 functionality matrix
RDP H.264 Session connection Support platforms
H.264 is not enabled. Windows 7/ Windows Server 2008 R2 All ThinOS-based platforms
H.264 is automatically disabled for
display resolutions higher than 1920 x
1200.
Windows 8.x/ Windows Server 2012 R2,
Windows 10/Windows Server 2016
Wyse 3040 thin client
H.264 is automatically disabled for
display resolutions higher than 2048 x
1200.
Windows 8.x/ Windows Server 2012 R2,
Windows 10/Windows Server 2016
Wyse 5060 thin client, Wyse 5470 thin
client, and Wyse 5470 All-in-One thin
client
H.264 is automatically disabled for
display resolutions higher than 2048 x
1280.
Windows 8.x/ Windows Server 2012 R2 Wyse 5010 thin client, Wyse 5040 thin
client, Wyse 7010 thin client, Wyse 5070
thin client
H.264 is automatically disabled for
display resolutions higher than 3840 x
2160.
Windows 10/Windows Server 2016 Wyse 5010 thin client, Wyse 5040 thin
client, Wyse 7010 thin client, Wyse 5070
thin client, Wyse 5470 thin client, and
Wyse 5470 All-in-One thin client
The following table describes the RDP H.264 decoding matrix for Wyse 5070 thin client:
Table 29. RDP H.264 decoding matrix
Unit type GPU Session Windows 10/Windows
Server 2016
Windows 8.1/Windows Server
2012 R2
Display
resolution
H.264-
AVC444
Decoding H.264 Decoding
Wyse 5070 Extended thin
client
AMD
3840 x 2160 Enabled Software Disabled
2560 x 1440 Enabled Software Disabled
2048 x 1280 Enabled Software Enabled Hardware
1920 x 1200 Enabled Software Enabled Hardware
Intel
3840 x 2160 Enabled Software Disabled
2560 x 1440 Enabled Software Disabled
2048 x 1280 Enabled Software Enabled Hardware
1920 x 1200 Enabled Software Enabled Hardware
Wyse 5070 thin client—
Celeron processor
Intel 3840 x 2160 Enabled Software Disabled
Configuring the connection brokers 145