Administrator Guide

Introduction
Citrix HDX RealTime Optimization pack offers high-definition audio and video calls. In every ThinOS release, the RTME version
may be updated to newer version.
For more information about the Citrix RTME 1.8 feature, see the HDX RealTime Optimization Pack article at docs.citrix.com.
For more information about the Citrix RTME 2.x feature, see the latest RealTime Optimization Pack article at docs.citrix.com.
Supported environments
● Citrix environment: Citrix Virtual Apps and Desktops 5.6/6.5/7.x.
● Desktop with RTME connector 1.8 (Lync server and client version 2010 and 2013; Skype for Business client in Lync 2013 GUI
is supported).
● Desktop with RTME connector 2.x (Both Skype for Business 2015 and Skype for Business 2016 are supported).
● Supported networks: LAN, WAN (VPN), wireless and so on.
● Supports calls between RTME clients or between RTME and standard Lync clients.
● Supports Microsoft Office 365 or Skype for Business Online. For more information, See the Citrix documentation.
RTME supported platforms
● Wyse 5010 with ThinOS (D10D), Wyse 5010 thin client with PCoIP (D10DP)
● Wyse 3040 thin client with ThinOS, Wyse 3040 thin client with PCoIP
● Wyse 5060 thin client with ThinOS, Wyse 5060 thin client with PCoIP
● Wyse 5040 AIO thin client with ThinOS (5212 AIO), Wyse 5040 AIO thin client with PCoIP (5213)
● Wyse 5070 thin client with ThinOS, Wyse 5070 Extended thin client with ThinOS, Wyse 5070 thin client with PCoIP
● Wyse 7010 thin client with ThinOS (Z10D)
Installing RTME package on ThinOS
You are required to install the RTME.i386 package for the RTME feature to work on ThinOS.
To install the RTME.i386 package:
1. Upload the RTME.i386.pkg to directory \wnos\pkg\.
2. You must ensure that the INI autoload is not set to value 0.
3. Restart the thin client and wait till the auto-installation of packages is complete.
The installed RTME package is displayed in the Packages window in System Tools.
Setting up the RealTime Multimedia Engine connector
This section describes how to install and use Lync or Skype for Business (SFB) on a Citrix desktop.
1. Install Citrix HDX RealTime Connector on Citrix desktop VDA/Server. HDX RealTime Multimedia Engine (RTME) is the
package installed on ThinOS. It is HDX RealTime Connector that needs to be installed or upgraded on the remote server and
VDA.
NOTE:
The following are applicable to RTME 1.8 only:
● The Upgrade option from 1.7 to 1.8 is discussed at docs.citrix.com/en-us/hdx-optimization/1-8/upgrade-1-7-
to-1-8.html.
● The Firewall configuration is required on remote server and VDA. For more information, refer to docs.citrix.com/en-
us/hdx-optimization/1-8/hdx-realtime-optimization-pack-configure-firewall.html.
● The RTME 1.8 feature on ThinOS supports only HDX RealTime Connector 1.8 due to Citrix limitation.
2. Update the ThinOS firmware, and install the RTME.i386.pkg on the ThinOS client.
NOTE:
Since ThinOS 8.3.1 HF release, the RTME 1.8 and 2.1 co-exist in the release package, supporting both versions of
RTME connectors. In every ThinOS release, the RTME version may be updated to newer version and the latest RTME
version co-exists with RTME 1.8 version in the corresponding release packages.
Configuring the connection brokers 87