Administrator Guide

Table 14. Known issues (continued)

Description Workaround

restart when you hotplug or turn off/on the monitor when using the

DP audio in JVDI.

you first set the DP audio in the ThinOS client and

then launch the ICA session.

Audio output is poor when you enable the JVDI audio during the full

screen video call on Wyse 5060 and 3040 thin clients. This is due to

the hardware performance limitation.

Use the JVDI video call with window mode on Wyse

5060 and 3040 thin clients.

JVDI troubleshooting logs show incorrect information. There is no workaround in this release.

Cisco Jabber call statistics

Table 15. Cisco Jabber call statistics on Wyse 5470 Thin Client

Citrix Apps and Desktops VDI Video resolution Frame rate

7.15 LTSR Windows 10 x64 1280 x 720p 25 fps

Table 16. Cisco Jabber call statistics on Wyse 5470 All-in-One Thin Client

Citrix Apps and Desktops VDI Video resolution Frame rate

7.15 LTSR Windows 10 x64 1280 x 720p 25 fps

Using Citrix ADC

ThinOS supports Citrix application delivery controller (ADC), formerly known as Citrix NetScaler. The following authentication

methods are supported on ThinOS:

● Lightweight Directory Access Protocol (LDAP)

● RSA

● DUO

● SMS PASSCODE

● OKTA

Configuring Citrix NetScaler Gateway using LDAP and RSA

To configure the Citrix NetScaler Gateway using LDAP and RSA authentication, do the following:

1. Go to NetScaler > NetScaler Gateway > Virtual Servers, and click Edit.

2. Set the primary and secondary authentications based on the following scenarios:

● If you use LDAP and RSA login, ensure that the primary authentication is LDAP and secondary authentication is RADIUS.

● If you use RSA and LDAP login, ensure that the primary authentication is RSA and secondary authentication is LDAP.

● If you use only LDAP login, ensure that the primary authentication is LDAP and secondary authentication is none.

3. Add the following INI parameter in the wnos.ini file, and configure your file server:

pnliteserver=<fqdn of NS Server> CAGAuthMethod={LDAP,LDAP+RSA,RSA+LDAP}

Storefront={yes,no}

For more information about configuring Citrix NetScaler Gateway with LDAP, RSA authentication, see the Citrix NetScaler

Gateway Guide at www.citrix.com.

Configuring Citrix NetScaler Gateway using DUO

To configure the Citrix NetScaler Gateway using DUO authentication, do the following:

1. Go to NetScaler > NetScaler Gateway > Virtual Servers, and click Edit.

2. Ensure that the primary authentication is RADIUS that is configured with the DUO authentication RADIUS.

Configuring the connection brokers