Administrator Guide

Performing diagnostics
Diagnostics include:
System tools
Using the troubleshooting options
System tools
Use the System Tools dialog box to view device details, package details and Global INI/User INI information. You can also import
certicates using the Certicates tab.
1 From the desktop menu, click System Tools.
The System Tools dialog box is displayed.
2 Click the Devices tab to display all the locally attached devices, including USB, Serial, and Parallel on applicable platforms. The details
about the monitors connected to the thin client are also displayed.
The Device Viewer button was previously available in the Devices tab of the System Information dialog box.
NOTE
: The Mirror File Server tab has been removed from the System Tools dialog box, as it can now be viewed in the
Devices tab.
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Performing diagnostics 137