Administrator Guide
Figure 136. Event log
• Be sure to enable the EnableTrace option of the Privilege parameter in a xen.ini le. For more information, see Dell Wyse
ThinOS Lite INI Guide.
• Use the Network capture to USB option to enable the capture of network information, that is, a network trace of all trac
coming in and out of the zero client to a USB drive that is inserted into the zero client.
After you login and use the XenDesktop server or network, you will see a /wnos/troubleshoot/[Terminal Name]_[ENET
or WS].[Date_Time].pcap le in the USB drive which you can analyze using software such as a packet analyzer used for
network troubleshooting, and analysis.
For example, for Ethernet, the le name is yx008064b2bfd7_ENET.20150415_064455.pcap. For wireless, the le name is
yx008064b2bfd7_WS.20150415_064455.pcap.
NOTE
:
Ensure that you have inserted the USB drive into the zero client before selecting the Network capture to USB option.
The Network capture to USB option is automatically cleared if there is no USB drive inserted and you exit the dialog
box, or after restarting the zero client; if needed, you must select the option again.
5 Click the Ping tab, and use the following guidelines to execute the ping diagnostic utility and display response messages:
162
Performing Diagnostics