Administrator Guide

● Determine the IP address of a host if only the host name is known.
NOTE:
Not all network equipment will respond to ping packets, as this is a common mechanism used in denial-of-service
attacks. Lack of response does not necessarily indicate that the target of the ping is unusable for other purposes.
6. Click the Trace Route tab to execute the tracert diagnostic utility and display response messages. Use the following
guidelines:
Figure 138. Trace Route
a. Enter Hostname or IP — Enter the IP address, DNS-registered host name, or WINS-registered host name of the target
to be traced
b. Data area — Displays round-trip response time and identifying information for each device in the path.
c. Start — Executes the tracert command.
d. Stop — Terminates the tracert command and leaves the Trace Route dialog box open, so you can read the information
posted in the data area.
The tracert utility traces the path from your zero client to a network host. The host parameter is either a valid host
name or an IP address. The tracert utility sends out a packet of information three times to each device (routers and
computers) in the path and displays the round trip response times and identifying information in the message box.
7. Click the Telnet tab, and do the following:
Performing Diagnostics
153