Administrator Guide

Table Of Contents
Introduction
The Citrix HDX RealTime Optimization pack offers high-definition audio and video calls on Lync. In every ThinOS Lite release,
the RTME version may be updated to newer version and the latest RTME version coexists with RTME 1.8 version in the
corresponding release packages. ThinOS Lite v2.6 supports RTME/RTOP version 2.5. However, you can still use RTME 2.2
package.
For more information about the Citrix RTME 1.8 feature, see the HDX RealTime Optimization Pack article at docs.citrix.com.
For more information about Citrix RTME 2.x feature, go to docs.citrix.com.
Supported Environments
Citrix environment: XenDesktop and XenApp 5.6/6.5/7.x
Desktop with RTME connector 1.8 (Lync server and client version 2010 and 2013; Skype for Business client in Lync 2013 GUI
is supported).
Desktop with RTME connector 2.2 (Skype for Business 2015 and 2016 is supported).
Supported networks: LAN, WAN (VPN), wireless and so on.
Supports calls between RTME clients or between RTME and standard Lync clients.
Supports Microsoft Office 365 or Skype for Business Online. For more information, go to docs.citrix.com.
Installing the RTME package on ThinOS Lite
You are required to install the RTME.i386 package for the RTME 1.8 and 2.2 feature to work on ThinOS Lite.
To install the RTME.i386 package:
1. Upload the RTME.i386.pkg to directory \wnos\pkg\.
NOTE:
For RTME package version, see the latest Dell Wyse ThinOS Lite Release Notes available at www.dell.com/
support.
2. You must ensure that the INI autoload is not set to value 0.
3. Restart the thin client and wait till the auto-installation of packages is complete.
The installed RTME package is displayed in the Packages window in System Tools.
Setting up the RealTime Multimedia Engine connector
This section describes how to install and use Lync on a Citrix desktop.
1. Install Citrix HDX RealTime Connector version 1.8 or 2.2 on Citrix desktop VDA/Server. .
NOTE:
HDX RealTime Multimedia Engine is the package installed on ThinOS Lite ; it is HDX RealTime Connector for Lync
that needs to be installed or upgraded on the remote server and VDA.
The upgrade option from 1.7 to 1.8 is discussed at docs.citrix.com/en-us/hdx-optimization/1-8/upgrade-1-7-
to-1-8.html.
The Firewall configuration is required on remote server and VDA. For more information, refer to docs.citrix.com/
en-us/hdx-optimization/1-8/hdx-realtime-optimization-pack-configure-firewall.html.
To know about the technical overview of RTME 2.2, go to docs.citrix.com/en-us/hdx-optimization/2-2/hdx-
realtime-optimization-pack-about.html.
NOTE: The RTME 1.8 feature on ThinOS Lite supports only HDX RealTime Connector 1.8 due to Citrix limitation.
2. Update the ThinOS Lite firmware to 2.4, and install the RTME.i386.pkg on the ThinOS Lite client. For information about
installing the RTME package, see Installing the RTME Package on ThinOS Lite.
Configuring the connection broker
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