Administrator Guide

Table Of Contents
If you want to enable the error messages, use the following guidelines:
Click either One-time or Persistent option to enable logging the unexpected error message.
Turn off logging and then check the log file under the folder ftp:/wnos/trouble_shoot.
Be sure to enable the Enable Trace option of the Privilege parameter in a wnos.ini file. For more information, see Dell
Wyse ThinOS INI Guide.
Use the Network capture to USB option to enable the capture of network information, that is, a network trace of all
traffic coming in and out of the thin client to a USB drive that is inserted into the thin client.
After you log in and use the Citrix Hypervisor (formerly XenServer) or network, you will see a /wnos/troubleshoot/
[Terminal Name]_[ENET or WS].[Date_Time].pcap file in the USB drive which you can analyze using
software such as a packet analyzer used for network troubleshooting, and analysis.
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Performing diagnostics