Administrator Guide

● Increase the value of MaxVideoMemoryBytes REG_DWORD to support one or more 4K resolution monitors. For more
information, see Citrix documentation at support.citrix.com.
● Increase the display memory limit to support more color depth and higher resolution. For more information, see Citrix
documentation citrix.com.
User scenario:
1. Connect multiple monitors to ThinOS device.
2. In the Display Setup dialog box, disable Mirror Mode, and configure the display layout.
3. Launch an ICA desktop with full screen.
Table 17. Display details
Platforms Best Display resolution Maximum number of system displays
Standard or RDS desktop
—Windows 10 /2012 R2/
2016
HDX 3D Pro desktop—
Windows 10 with GRID
K1/K2 GPU
Wyse 5070 Extended thin
client
1920 x 1080 6 4
2560 x 1440 6 4
3840 x 2160 6 Not supported, due to GRID
K1/K2 vGPU profile limitation.
Wyse 5070 thin client—
Pentium processor
1920 x 1080 3 3
2560 x 1440 3 3
3840 x 2160 3 Not supported, due to GRID
K1/K2 vGPU profile limitation.
Wyse 5070 thin client—
Celeron processor
1920 x 1080 2 2
2560 x 1440 2 2
3840 x 2160 2 Not supported, due to GRID
K1/K2 vGPU profile limitation.
Limitations
● For standard or RDS desktop (Windows10/ 2012 R2 /2016) on Wyse 5070 Extended thin client, Dell recommends that you
use up to four 4K monitors and remaining monitors with 1920 x 1080 resolution.
● For HDX 3D Pro desktop using vGPU or GPU Passthrough, the supported resolution and number of supported monitors is
based on the NVIDIA’s GRID support matrix.
NOTE:
For more information about the Citrix official multiple monitors support, see Citrix documentation at
support.citrix.com.
ICA Self Service Password Reset
You can do reset the password or unlock the account after you complete the security questions enrollment.
Supported Environment
● Citrix Virtual Apps and Desktops 7.11 and later versions
● Support Storefront server 3.7 and later versions
● Self-Service Password Reset server 1.0 and later versions
Supported platforms—All platforms are supported
Limitations
● Supports only storefront server.
● The Legacy Account Self-Service (which needs Account Self-Service Server configured in ThinOS Remote Connections) is
independent with this storefront version. Storefront version will cover Legacy Account Self-Service.
● The security question enrollment is not supported in Virtual Desktop Infrastructure (VDI) mode.
Configuring the connection brokers
105